Houseperson / Common Area Cleaner

MH Management (QLD) Pty Ltd; Port Douglas; On-site; AUD 45,000 - 63,000; Full time

Benefits offered by this job

Exclusive hotel deals

Global perks and discounts

Retail rewards

Experiences and activities

Health insurance benefits

Generous leave

Wellness support

Job summary

Minor Hotels’ Oaks Port Douglas Resort is expanding its housekeeping team with a Houseperson / Common Area Cleaner role on a casual basis. You will maintain guest floors and public areas, assist with room set ups, and support a high-cleanliness standard across back-of-house spaces.

Shifts rotate across mornings and afternoons, including weekends and public holidays. The role is physically demanding, with heavy lifting and manual handling, and offers hourly rates from $33.05 to $46.27, plus

Qualifications

• Experience in a resort or hotel environment is highly regarded.
• Strong attention to detail and a commitment to maintaining high cleanliness standards.
• Ability to work effectively both independently and as part of a team.
• Good physical fitness and stamina for repetitive tasks such as bending, lifting and standing.

Responsibilities

• Clean and maintain all common guest areas to the highest standards, ensuring spaces are consistently hygienic, well-presented, and welcoming.
• Stock, replenish, and organise housekeeping carts, guest amenities, and cleaning supplies.
• Set up and reconfigure guest rooms, including splitting and joining beds, and preparing cots and rollaway beds as required.
• Empty rubbish bins and dispose of waste in accordance with hotel procedures and environmental standards.
• Collaborate with team members to achieve daily cleaning targets and support smooth hotel operations.
• Adhere to workplace health and safety procedures, maintaining a safe environment for guests and colleagues.
• Operate specialised cleaning equipment and use cleaning products safely and effectively, with full training and tools provided.
• Build strong, professional relationships with team members and guests, contributing to a positive, respectful, and service-focused workplace culture.

Skills

Attention to detail

Resort/hotel experience

Physical fitness

Independent work

Team communication

Time management

Hours flexibility

Job description

Overview

Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Oaks Port Douglas Resort is excited to expand our housekeeping department, with a Houseperson / Common Area Cleaner role now available on a casual basis. The Housekeeping department is integral to ensuring guest satisfaction, maintaining productivity, and upholding the high standards of cleanliness and presentation set by Minor Hotels. The Houseperson is responsible for supporting the Housekeeping team by maintaining guest floors, public areas, and back-of-house spaces.

Key Responsibilities

• Clean and maintain all common guest areas to the highest standards, ensuring spaces are consistently hygienic, well-presented, and welcoming.
• Stock, replenish, and organise housekeeping carts, guest amenities, and cleaning supplies.
• Set up and reconfigure guest rooms, including splitting and joining beds, and preparing cots and rollaway beds as required.
• Empty rubbish bins and dispose of waste in accordance with hotel procedures and environmental standards.
• Collaborate with team members to achieve daily cleaning targets and support smooth hotel operations.
• Adhere to workplace health and safety procedures, maintaining a safe environment for guests and colleagues.
• Operate specialised cleaning equipment and use cleaning products safely and effectively, with full training and tools provided.
• Build strong, professional relationships with team members and guests, contributing to a positive, respectful, and service-focused workplace culture.

Shift Details

Rotating roster across Monday to Sunday. Shifts will vary between 5am and 7.30pm, depending on business requirements. Please note, this is a physically demanding role requiring regular heavy lifting, manual handling of bins and equipment, and movement of bulky items.

Hourly Rates (excluding superannuation)

• Monday - Friday: $33.05 per hour
• Saturday: $39.66 per hour
• Sunday: $46.27 per hour

Qualifications

• Previous experience in a resort or hotel environment is highly regarded.
• Strong attention to detail and a commitment to maintaining high cleanliness standards.
• Ability to work effectively both independently and as part of a team.
• Good physical fitness and stamina, with the ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.
• Professional and clear communication skills to interact with guests, team members, and contractors.
• Strong time management skills and ability to prioritise tasks efficiently.
• A positive and proactive attitude with a strong work ethic.
• Availability to work flexible hours, including weekends and public holidays.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Explore more at: Minor Hotels Career Minor Food Career Minor Lifestyle Career Minor & MINT Shared Service Career