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Song Properties group is seeking a proactive Houseperson to support our Housekeeping team at our Brisbane property. You will help keep guest rooms and public areas clean, stocked, and well-organised, delivering attentive service and maintaining high standards of presentation.
You will collaborate with supervisors and managers to move linen, chemicals, amenities and equipment, while prioritising safety, privacy and guest satisfaction on a rotating roster including weekends.
As a Houseperson, you will play an essential role in supporting the Housekeeping department by ensuring the hotel is well-stocked, clean, organised, and operating efficiently. Working closely with the Executive Housekeeper, Housekeeping Manager and Supervisors, you will assist in maintaining the highest standards of cleanliness, presentation, and guest satisfaction.
Key responsibilities
Support the Housekeeping team with the distribution of linen, chemicals, guest amenities, and housekeeping supplies.
Perform manual handling duties, including moving linen, equipment, rollaway beds and cots.
Maintain the cleanliness and organisation of housekeeping storerooms, service areas, trolleys and equipment.
Keep guest corridors and back-of-house areas clean, safe and free from obstructions.
Ensure housekeeping equipment is maintained, cleaned and stored correctly.
Assist with general housekeeping operations as directed by Supervisors and Management.
Deliver prompt, friendly and professional service to guests and respond to requests efficiently.
Follow all Workplace Health & Safety procedures, including safe manual handling practices.
Maintain guest privacy, confidentiality and hotel security standards.
About you
Previous experience in Housekeeping, Hotel Operations, Cleaning or Hospitality (preferred but not essential)
A positive attitude with a strong work ethic
Good physical fitness and ability to perform manual handling and lifting duties
Excellent organisational skills and attention to detail
Ability to work independently and as part of a team
Strong communication and interpersonal skills
Flexibility to work across a rotating roster, including weekends and public holidays
A commitment to delivering exceptional customer service