Houseperson

Oaks-Hotels,-Resorts-; Port Douglas; On-site; AUD 45,000 - 63,000; Part time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Rewards

Experiences

Banking and Insurance

Generous Leave

Wellness Boost

Job summary

Oaks Port Douglas Resort in Port Douglas, Australia, is expanding its Housekeeping team with a Houseperson on a casual basis. The role supports guest floors, public areas, and back-of-house spaces to uphold Minor Hotels' high cleanliness standards.

Ideal candidates will have strong attention to detail, good communication, and the stamina to perform repetitive tasks. Flexible hours including weekends and public holidays are required, with shifts from early morning to evening.

Qualifications

• Experience in a resort or hotel environment is advantageous.
• Commitment to high cleanliness standards and guest satisfaction.
• Ability to work independently and as part of a team.

Responsibilities

• Clean and maintain all common guest areas to high standards.
• Stock, replenish and organize housekeeping carts and supplies.
• Set up and reconfigure guest rooms including beds/cots.
• Empty rubbish and dispose of waste per hotel procedures.
• Collaborate with team to meet daily cleaning targets.
• Follow health and safety procedures at all times.
• Operate cleaning equipment with proper training and safety.

Skills

Attention to detail

Teamwork

Physical stamina

Communication

Job description

• Company Location: Oaks Port Douglas Resort

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Port Douglas Resortis excited to expand our housekeeping department, with a Houseperson role now available on acasualbasis.

The Housekeeping department is integral to ensuring guest satisfaction, maintaining productivity, and upholding the high standards of cleanliness and presentation set by Minor Hotels.The Houseperson is responsible for supporting the Housekeeping team by maintaining guest floors, public areas, and back-of-house spaces.

Key Responsibilities Include:

• Clean and maintain all common guest areas to the highest standards, ensuring spaces are consistently hygienic, well-presented, and welcoming.
• Stock, replenish, and organise housekeeping carts, guest amenities, and cleaning supplies.
• Set up and reconfigure guest rooms, including splitting and joining beds, and preparing cots and rollaway beds as required.
• Empty rubbish bins and dispose of waste in accordance with hotel procedures and environmental standards.
• Collaborate with team members to achieve daily cleaning targets and support smooth hotel operations.
• Adhere to workplace health and safety procedures, maintaining a safe environment for guests and colleagues.
• Operate specialised cleaning equipment and use cleaning products safely and effectively, with full training and tools provided.
• Build strong, professional relationships with team members and guests, contributing to a positive, respectful, and service-focused workplace culture.

Shift Details(subject to change):

• Rotating roster across Monday to Sunday
• Shifts will vary between 5amand 7.30pm, depending on business requirements.

Hourly Rates (excluding superannuation):
Monday - Friday: $33.05 per hour
Saturday: $39.66 per hour
Sunday: $46.27 per hour

Qualifications

Successful candidates will have:

• Previous experience in a resort or hotel environment is highly regarded.
• Strong attention to detail and a commitment to maintaining high cleanliness standards.
• Ability to work effectively both independently and as part of a team.
• Good physical fitness and stamina, with the ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.
• Professional and clear communication skills to interact with guests, team members, and contractors.
• Strong time management skills and ability to prioritise tasks efficiently.
• A positive and proactive attitude with a strong work ethic.
• Availability to work flexible hours, including weekends and public holidays.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth:Learning and developmentprograms to boost your career.
• Exclusive Hotel Deals:50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks:International accommodation discounts across our hotel brands.
• Retail Rewards:Cashbackand discountsat 400+ top retailers in AU/NZ.
• Experiences:Discounted entertainment and activities.
• Banking and Insurance:Exclusive health insurance offers and workplace banking benefits.
• Generous Leave:Parental and birthday leave.
• Wellness Boost:EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.