Housekeeping - Team Leader

Infinite Aged Care; Cairns Regional; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary packaging benefits

Fitness Passport

Employee assistance program (EAP)

Discounts on health insurance

Job summary

Infinite Aged Care is seeking a Team Leader of Hotel Services in Cairns, Queensland. You will supervise housekeeping and laundry staff, focus on infection control, inspections, and maintaining high cleanliness standards to ensure a safe living environment for residents.

This role involves coaching and training staff, reviewing processes, completing audits, and reporting to the Facility Manager. A physical role requiring bending, lifting, and pushing as part of daily tasks, with emphasis on

Qualifications

• Demonstrated leadership or supervisory experience in a similar environment.

Responsibilities

• Lead, train and supervise housekeeping and laundry staff, providing guidance and support.
• Create work schedules, assign tasks and monitor staff performance.
• Review processes and complete audits to identify improvement opportunities.
• Monitor inventory levels and manage budgets effectively.
• Conduct regular inspections to ensure cleanliness and laundry quality standards.
• Coach, mentor and train team members and provide feedback to management.
• Identify and prevent safety hazards in the workplace.

Skills

Leadership

Communication

Problem solving

Customer service

Infection control

Coaching

Scheduling

Auditing

Tools

Budgeting

Job description

The Role

At Infinite Aged Care, the Team Leader of Hotel Services plays a vital role in the delivery of quality housekeeping and cleaning services. Focusing on infection control and ensuring a safe and healthy living environment for residents.

Reporting to the Facility Manager, this position works alongside and is responsible for supervising cleaning and laundry staff to ensure high standards are maintained. As part of your role, you will review processes, identify improvement opportunities, complete audits and provide feedback to facility management as well as coach, mentor and train team members at our {insert facility}.

This role is a physical role whereby you will do a lot of bending, squatting, lifting and pushing items to carry out your daily tasks safely. It is important you can perform these tasks without risk of injury to yourself, your colleagues and our residents.

About You

Compassionate, with a customer service mindset, you have leadership qualities and strong communication and problem-solving skills. You build supportive relationships and strive to ensure your team delivers the highest standards of cleanliness and hygiene.

We hire on attitude and aptitude, so you DO NOT need experience in the aged care sector, you do however need to be aligned with our philosophy and values and be able to demonstrate previous leadership / supervisory experience in a similar environment as well as

• Ability to problem solve and "think on your feet".


• Exceptional attention to detail and commitment to maintain high cleanliness standards.


• Lead, train and supervise housekeeping and laundry staff, providing guidance and support.


• Create work schedules, assign tasks and monitor staff performance.


• Monitor inventory levels, order supplies and manage budgets effectively.


• Conduct regular inspections ensuring cleanliness and laundry quality standards are met.


• Proactive and measured attitude to identifying & preventing safety hazards in the workplace.


• Right to work in Australia essential.

About Us

Infinite Aged Care is a fast-growing leader in residential aged care with 30+ years’ experience, operating across QLD, NSW, SA, and VIC. We pride ourselves on creating environments that help residents remain independent and live their best lives every day, while offering employees opportunities for career growth and skill development.

We offer more than a job - we offer a career with purpose:

• Structured induction and on‑the‑job training with a dedicated support buddy.


• Access to non-for-profit (NFP) salary sacrificing employee benefits for permanent employees.Pay less tax and keep more of what you earn with up to $15,900 tax-free through salary packaging.Spend up to $2,650 on accommodation, meals, and entertainment also tax free with salary packaging.


• Opportunities to grow your skills across hospitality and kitchen operations.


• Extra earning potential through referral programs and weekly shift bidding.


• Health, wellbeing, and lifestyle perks: Fitness Passport, EAP, retail/fuel/tech discounts, discounted health insurance.


• Defence/Military Veterans are encouraged to apply.

Come join us and play your part in Making Aged Care Great!!