Housekeeping - Team Leader

Infinite Aged Care; Cairns Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Structured induction

Salary packaging (non-for-profit)

Career development opportunities

Weekly shift bidding

Health and wellbeing benefits

Veteran-friendly employer

Job summary

Infinite Aged Care Pty Ltd is seeking a Team Leader of Hotel Services to oversee housekeeping and laundry operations, focusing on infection control and resident safety. The role reports to the Facility Manager and collaborates with staff to sustain high cleanliness standards.

The ideal candidate demonstrates leadership, strong communication, and problem‑solving skills, with the ability to train and mentor teams. Pre-employment checks and NDIS clearance may be required.

Qualifications

• Leadership qualities and prior supervisory experience in a similar environment.
• Ability to lead, train and supervise housekeeping and laundry staff.
• Create work schedules, assign tasks and monitor staff performance.
• Monitor inventory levels, order supplies and manage budgets.
• Conduct regular inspections to ensure cleanliness and laundry quality.
• Proactive approach to identify and prevent safety hazards in the workplace.

Responsibilities

• Supervise cleaning and laundry staff to maintain high cleanliness standards.
• Review processes, complete audits and provide feedback to facility management.
• Coach, mentor and train team members.
• Coordinate schedules and assign tasks; monitor performance.
• Monitor inventory, order supplies and manage budgets.
• Conduct regular inspections and ensure infection control measures.
• Support safety and compliance in daily operations.

Skills

Leadership

Staff supervision

Scheduling

Problem solving

Attention to detail

Communication

Budget management

Infection control

Safety awareness

Job description

The Role

At Infinite Aged Care, the Team Leader of Hotel Services plays a vital role in the delivery of quality housekeeping and cleaning services. Focusing on infection control and ensuring a safe and healthy living environment for residents.

Reporting to the Facility Manager, this position works alongside and is responsible for supervising cleaning and laundry staff to ensure high standards are maintained. As part of your role, you will review processes, identify improvement opportunities, complete audits and provide feedback to facility management as well as coach, mentor and train team members at our {insert facility}.

This role is a physical role whereby you will do a lot of bending, squatting, lifting and pushing items to carry out your daily tasks safely. It is important you can perform these tasks without risk of injury to yourself, your colleagues and our residents.

About You

Compassionate, with a customer service mindset, you have leadership qualities and strong communication and problem-solving skills. You build supportive relationships and strive to ensure your team delivers the highest standards of cleanliness and hygiene.

We hire on attitude and aptitude, so you DO NOT need experience in the aged care sector, you do however need to be aligned with our philosophy and values and be able to demonstrate previous leadership / supervisory experience in a similar environment as well

• Ability to problem solve and \"think on your feet\".


• Exceptional attention to detail and commitment to maintain high cleanliness standards.


• Lead, train and supervise housekeeping and laundry staff, providing guidance and support.


• Create work schedules, assign tasks and monitor staff performance.


• Monitor inventory levels, order supplies and manage budgets effectively.


• Conduct regular inspections ensuring cleanliness and laundry quality standards are met.


• Proactive and measured attitude to identifying & preventing safety hazards in the workplace.


• Right to work in Australia essential.

About Us

Infinite Aged Care is a fast-growing leader in residential aged care with 30+ years' experience, operating across QLD, NSW, SA, and VIC. We pride ourselves on creating environments that help residents remain independent and live their best lives every day, while offering employees opportunities for career growth and skill development.

We offer more than a job - we offer a career with purpose:

• Structured induction and on-the-job training with a dedicated support buddy.


• Access to non-for-profit (NFP) salary sacrificing employee benefits for permanent employees.Pay less tax and keep more of what you earn with up to $15,900 tax-free through salary packaging.Spend up to $2,650 on accommodation, meals, and entertainment also tax free with salary packaging.


• Opportunities to grow your skills across hospitality and kitchen operations.


• Extra earning potential through referral programs and weekly shift bidding.


• Health, wellbeing, and lifestyle perks: Fitness Passport, EAP, retail/fuel/tech discounts, discounted health insurance.


• Defence/Military Veterans are encouraged to apply.

Come join us and play your part in Making Aged Care Great!!

NOTE: To be successful in this position you will be required to complete pre-employment checks. You will also need to hold a current NDIS clearance and/or be happy to apply. Part of your application will be providing proof of age e.g. driver's license or age card (Passport will not be accepted). If you don’t have this, you will need to apply via the state-based Department of Transport websites.