Housekeeping Supervisor

Minor Hotels; Port Douglas; On-site; AUD 39,000 - 58,000; Full time

Benefits offered by this job

Career growth

Hotel employee discounts

Global perks

Retail rewards

Wellness support

Parental leave

Job summary

Minor Hotels’ Oaks Port Douglas Resort is seeking an experienced Housekeeping Supervisor to oversee cleaning operations and lead the housekeeping team on a full-time basis in Port Douglas, Australia. The role focuses on maintaining exceptional cleanliness and smooth day-to-day operations within a busy resort environment.

The position requires demonstrated supervision skills, budget awareness, and excellent communication and organizational abilities to ensure top-tier guest experiences.

Qualifications

• Experience supervising or managing housekeeping operations.

Responsibilities

• Ensure guest rooms, public areas and back-of-house spaces meet high cleanliness standards.
• Supervise and support the housekeeping team to maintain productive operations.
• Oversee on-the-job training to ensure consistent procedures and quality standards.
• Maintain accurate housekeeping records including logs, inventories and maintenance requests.
• Collaborate with other departments and contractors for smooth day-to-day operations.

Skills

Supervising housekeeping

Budget control

Communication skills

Time management

Attention to detail

Job description

Overview

Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Oaks Port Douglas Resort

is currently looking for a hard-working, dedicated and experienced individual for the role of Housekeeping Supervisor on a full-time basis.

Job Responsibilities

• Ensure all guest rooms, public areas, and back-of-house spaces meet cleanliness and high presentation standards.
• Supervise and support the housekeeping team, promoting a productive and professional workplace culture.
• Oversee on-the-job training to ensure consistent procedures and quality standards.
• Maintain accurate housekeeping records, including daily logs, inventory reports, and maintenance requests.
• Collaborate with other departments and contractors to ensure smooth day-to-day operations.

Shift Details (subject To Change)

• Rotating roster across Monday to Sunday
• Must be available to work weekends
• Shifts starting between 8:00am and 9.00am

Hourly Rates (excluding Superannuation)

• Monday - Friday: $27.97 per hour
• Saturday: $34.96 per hour
• Sunday: $41.96 per hour

Qualifications

To be successful in this role you will have:

• Previous experience in supervising or managing housekeeping operations.
• Experience controlling and maintaining budgets, all operating supplies, replacements and consumables.
• Excellent communication and interpersonal skills.
• Excellent time management and organisational skills.
• A sharp eye for detail and the ability to set and uphold high cleanliness standards.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.