Housekeeping Supervisor

MH Management (QLD) Pty Ltd; Brisbane; On-site; AUD 39,000 - 58,000; Full time

Benefits offered by this job

Career growth

Hotel discounts

Global perks

Retail discounts

Experiences

Insurance offers

Generous leave

Wellness program

Job summary

Oaks Brisbane Festival Suites is seeking a Housekeeping Supervisor in Brisbane to lead the housekeeping team and uphold top cleanliness standards. You will oversee training, maintain records, and coordinate with other departments to ensure smooth daily operations.

The role offers rotating shifts with weekend work, and hourly rates ranging from AU$27.97 to AU$41.96, excluding superannuation. This full-time position is based at Oaks Brisbane Festival Suites in Brisbane, Queensland.

Qualifications

• Experience supervising housekeeping operations.
• Experience controlling and maintaining supplies and consumables.
• Excellent communication and interpersonal skills.
• Excellent time management and organisational skills.
• Sharp eye for detail and ability to uphold high cleanliness standards.

Responsibilities

• Ensure guest rooms and public areas meet cleanliness and presentation standards.
• Supervise and support the housekeeping team.
• Oversee on-the-job training for consistent procedures and quality.
• Maintain accurate housekeeping records and logs.
• Collaborate with other departments for smooth operations.

Skills

Supervision

Budgeting

Communication

Time management

Attention to detail

Job description

Overview Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Oaks Brisbane Festival Suites is currently looking for a hard-working, dedicated and experienced individual for the role of Housekeeping Supervisor on a full-time basis.

Key Responsibilities

• Ensure all guest rooms, public areas, and back-of-house spaces meet cleanliness and high presentation standards.
• Supervise and support the housekeeping team, promoting a productive and professional workplace culture.
• Oversee on-the-job training to ensure consistent procedures and quality standards.
• Maintain accurate housekeeping records, including daily logs, inventory reports, and maintenance requests.
• Collaborate with other departments and contractors to ensure smooth day-to-day operations.

Shift Details (subject to change)

• Rotating roster across Monday to Sunday
• Must be available to work weekends
• Shifts starting between 8:00am and 9.00am

Hourly Rates (excluding superannuation)

• Monday - Friday: $27.97 per hour
• Saturday: $34.96 per hour
• Sunday: $41.96 per hour

Qualifications

To be successful in this role, you will require the following:

• Previous experience in supervising or managing housekeeping operations.
• Experience controlling and maintaining budgets, all operating supplies, replacements and consumables.
• Excellent communication and interpersonal skills.
• Excellent time management and organisational skills.
• A sharp eye for detail and the ability to set and uphold high cleanliness standards.

Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.