Housekeeping Supervisor

Narooma; Pokolbin; On-site; AUD 47,000 - 58,000; Full time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Rewards

Experiences

Banking and Insurance

Generous Leave

Wellness Boost

Job summary

AVANI Cypress Lakes Resort, part of Minor Hotels, seeks a Housekeeping Supervisor to lead daily operations and uphold high cleanliness standards in a full-time role at the NSW property. You will supervise the housekeeping team, coordinate with contractors, and manage daily records to ensure guest satisfaction and smooth operations.

The role requires prior supervision experience, budget awareness, and excellent communication.

Qualifications

• Experience supervising or managing housekeeping operations.
• Experience controlling budgets and inventory.
• Excellent communication and interpersonal skills.
• Strong time management and organisational skills.
• Sharp eye for detail and high cleanliness standards.

Responsibilities

• Ensure guest rooms, public areas, and back-of-house spaces meet cleanliness and presentation standards.
• Supervise and support housekeeping team, promoting productive workplace culture.
• Oversee on-the-job training to ensure consistent procedures and quality standards.
• Maintain accurate housekeeping records, including daily logs and maintenance requests.
• Collaborate with other departments and contractors for smooth day-to-day operations.

Skills

Supervisory experience

Budget management

Communication skills

Time management

Attention to detail

Job description

Overview

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of640 properties across more than 66 countries.Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

AVANI Cypress Lakes Resort

AVANI Cypress Lakes Resort is currently looking for a hard-working, dedicated and experienced individual for the role of Housekeeping Supervisor on a full-time basis. As Housekeeping Supervisor, you’ll be responsible for ensuring the highest standards of cleanliness and presentation across all areas of the property. Working closely with the housekeeping team and contractors, you’ll lead and support daily operations to uphold outstanding standards of cleanliness and guest satisfaction.

Key Responsibilities

• Ensure all guest rooms, public areas, and back-of-house spaces meet cleanliness and high presentation standards.
• Supervise and support the housekeeping team, promoting a productive and professional workplace culture.
• Oversee on-the-job training to ensure consistent procedures and quality standards.
• Maintain accurate housekeeping records, including daily logs, inventory reports, and maintenance requests.
• Collaborate with other departments and contractors to ensure smooth day-to-day operations.

Shift Details (subject to change)

• Rotating roster across Monday to Sunday
• Must be available to work weekends
• Shifts starting between 8:00am and 9.00am

Hourly Rates (excluding superannuation)

Monday - Friday: $34.38 per hour

Saturday: $34.96 per hour

Sunday: $41.96 per hour

Qualifications

• Previous experience in supervising or managing housekeeping operations.
• Experience controlling and maintaining budgets, all operating supplies, replacements and consumables.
• Excellent communication and interpersonal skills.
• Excellent time management and organisational skills.
• A sharp eye for detail and the ability to set and uphold high cleanliness standards.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and developmentprograms to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discountsat 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.