Housekeeping Supervisor

DRIFTER; Melbourne; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Work for Accommodation

Brand discounts

Mate’s rates

Online learning platform

Birthday leave

Volunteer day

Wellness support

Enhanced parental leave

Annual flu vaccines

Sponsorship pathways

Job summary

Drifter, Australia’s hospitality playground, is seeking a Housekeeping Supervisor in Melbourne. You will lead a team to keep rooms and shared spaces spotless, ensuring guest comfort and a memorable stay. The role involves rostering, safety compliance, and cross-department collaboration in a vibrant, 24/7 operation.

You’ll be proactive, detail-oriented, and ready to lead by example in a fast-paced environment. We value guest-centric service and a supportive team culture at Drifter.

Qualifications

• Strong leadership with team management experience.
• Detail-oriented and organized.
• Experience in fast-paced hospitality is a plus.
• Able to work evenings, weekends, holidays.

Responsibilities

• Lead housekeeping team to maintain rooms and shared spaces to a high standard.
• Manage rosters and timesheets and coordinate with other departments.
• Ensure health and safety standards are met at all times.
• Handle guest interactions and resolve issues promptly.
• Contribute to a welcoming, spotless guest experience.

Skills

Leadership

Detail-oriented

Communication

Problem-solving

Flexible

Job description

Welcome to Drifter, Australia’s newest hospitality playground designed for free spirits and adventure-seekers. Drifter is a new breed of accommodation, blending the boutique comfort of a hotel with the community-driven spirit of a modern hostel.

It’s not just about a place to stay - it’s about creating vibrant, welcoming spaces where people from all walks of life come together to connect, unwind, and explore. And it all starts with a great team.

Perks of the Gig

• Keen to explore? We’ve got hostels across Australia and New Zealand.
• Work, stay, play: Our Work for Accommodation program lets you live where you work - wake up in the heart of the action, with your rent sorted.
• Real perks, not just pizza: Discounts on brands you actually use. Think JB Hi-Fi, Uber Eats and more.
• Mate’s rates: Enjoy discounted stays across the board for you, your fam and your travel crew.
• Learn your way: Get access to heaps of online courses through our learning platform, whether you’re levelling up for work or just following your curiosity.
• Birthday leave: Permanent team members get their birthday off, paid. Because you deserve it.
• Give back: A paid volunteering day each year to support a cause that matters to you.
• Mind, meet peace: Free counselling and wellness support through our Employee Assistance Program, just a call away.
• Family first: Enhanced parental leave to support you through it.
• Stay well, keep moving: Free annual flu vaccinations on us.
• Sponsorship pathways: Team members who show exceptional skill may have the opportunity, in future, to step into a more senior role and be considered for sponsorship.

The Role

As our Housekeeping Supervisor, you’re the leader who ensures Drifter sparkles. You’ll guide the housekeeping team to keep rooms and shared spaces spotless, comfortable, and ready to wow our guests.

From managing rosters and timesheets to collaborating with other departments, you’re hands‑on and detail driven. You’ll ensure all health and safety standards are met, and handle guest interactions to make their stay as smooth as it is memorable. Whether it’s reporting maintenance needs or solving unexpected challenges, you’re the steady hand that keeps things running like clockwork.

At Drifter, our leaders lead from the front, so you’ll be rolling up your sleeves alongside the team to keep rooms and shared spaces looking their best.

Who We Are Looking For

You’re a natural leader with an eye for detail and know what it takes to create exceptional spaces. Ideally, you’ve worked in a similar environment and are confident leading a team in a fast‑paced setting.

Proactive and approachable, you communicate with clarity and lead by example. You’re a problem‑solver who thrives in a dynamic environment, and your friendly demeanour ensures every guest and team member feels valued.

Flexibility is key. Our doors are open 24/7 and as a housekeeping supervisor, you may be required to work evenings, weekends or public holidays when needed.

Why Work with Us?

Drifter is a welcoming and inclusive space where people come together to share stories and new experiences. We welcome guests and employees from all races, places, gender expressions and beliefs to be part of our team.

If you take pride in your work, are committed to excellence and want to be part of a welcoming and supportive environment, we’d love to hear from you.