Housekeeping Supervisor

Accor; Adelaide; On-site; AUD 58,000 - 72,000; Full time

Benefits offered by this job

Employee benefits card

Meal discounts

Family & Friends discounts

Learning programs

Uniform provided

EAP access

Career development opportunities

CSR activities

Job summary

Sofitel Adelaide is seeking a dedicated leader to oversee housekeeping operations, ensuring exceptional cleanliness and guest satisfaction. The role focuses on coordinating front and back-of-house activities, maintaining standards, and mentoring a diverse team across shifts.

The candidate will manage resources, collaborate with Front Office and Maintenance, and uphold luxury service. A passion for hospitality and people development is essential for success in this premium property.

Qualifications

• Previous experience in a similar role, ideally within luxury
• Ability to work a flexible roster depending on departmental needs
• Proven ability to lead, motivate and mentor large teams of diverse individuals
• Prior experience working with Opera or a similar Property Management System and/ hub OS
• Excellent time-management, problem solving and organisational skills

Responsibilities

• Lead and oversee daily departmental operations, ensuring adherence to service standards with a focus on friendly and engaging interactions.
• Conduct regular inspections of front and back-of-house areas to maintain high cleanliness standards.
• As needed, assist with cleaning guest rooms and public areas.
• Safeguard and manage cleaning materials and equipment, ensuring cost-effective linen use.
• Coordinate with Front Office and Maintenance to ensure guest rooms are ready, addressing guest concerns promptly to create memorable experiences.

Skills

Leadership

Team management

Time management

Problem solving

Organisation

Tools

Opera PMS

Job description

Belong in a place where you can be yourself and let your passion shine.

At Sofitel Adelaide, we believe luxury is brought to life through genuine human connection, exceptional experiences and an uncompromising commitment to excellence. Join a hotel community where your contribution is valued, your talents are celebrated and you are empowered to make a difference.

Here, you will have the freedom to share ideas, challenge convention and master your craft, while creating personalised experiences that make every guest feel genuinely special. Together, we celebrate the joy of hospitality, the richness of cultural connection and the pursuit of excellence, creating extraordinary experiences for our guests and meaningful opportunities for our Heartists® to grow.

Job Description

Lead and oversee daily departmental operations, ensuring adherence to service standards with a focus on friendly and engaging interactions. Conduct regular inspections of front and back-of-house areas to maintain high cleanliness standards. As needed, assist with cleaning guest rooms and public areas. Safeguard and manage cleaning materials and equipment, ensuring cost-effective linen use. Coordinate with Front Office and Maintenance to ensure guest rooms are ready, addressing guest concerns promptly to create memorable experiences.

Qualifications

What you will bring to the role:

• Previous experience in a similar role, ideally within luxury
• Ability to work a flexible roster depending on departmental needs
• Proven ability to lead, motivate and mentor large teams of diverse individuals
• Prior experience working with Opera or a similar Property Management System and/ hub OS
• Excellent time-management, problem solving and organisational skills

Additional Information

Thrive in our Sofitel community, with:

• Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
• Up to 50% discount on meals at Sofitel Adelaide
• Family & Friends accommodation discounts
• Learning programs through our Academies
• Fully laundered uniform provided
• Free 24 hour access to our Employee Assistance Program
• Opportunities to develop your talent and grow within our property and across the world!
• Ability to make a difference through our corporate social responsibility activities

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Special note:

Only applicants currently located in Australia with full Australian working rights will be considered.