Housekeeping Supervisor

Sofitel Adelaide; Adelaide; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Accommodation discounts

Meal discounts

Family & Friends discounts

Academies learning programs

Uniform provided

24 hour Employee Assistance Program

Career growth opportunities

CSR initiatives

Job summary

Sofitel Adelaide is seeking a capable Leader to oversee daily housekeeping operations, ensuring exquisite service and spotless environments that delight guests. You will supervise front and back-of-house areas, support cleaning of guest rooms, and optimize linen usage while coordinating with Front Office and Maintenance for timely room readiness.

Ideal candidates will have luxury hospitality experience, strong leadership, and proficiency with Opera or similar PMS.

Qualifications

• Experience in a similar luxury role is preferred.
• Flexible roster to meet departmental needs.
• Proven ability to lead, motivate and mentor large diverse teams.
• Experience with Opera or similar Property Management System and hub OS.
• Strong time-management, problem solving and organisational skills.

Responsibilities

• Lead and oversee daily departmental operations, ensuring adherence to service standards with a focus on friendly and engaging interactions.
• Regularly inspect front and back-of-house areas to maintain high cleanliness standards.
• Coordinate with Front Office and Maintenance to ensure guest rooms are ready and address guest concerns to create memorable experiences.

Skills

Leadership

Flexibility

Team management

PMS experience

Time management

Job description

Belong in a place where you can be yourself and let your passion shine.

At Sofitel Adelaide, we believe luxury is brought to life through genuine human connection, exceptional experiences and an uncompromising commitment to excellence. Join a hotel community where your contribution is valued, your talents are celebrated and you are empowered to make a difference.

Here, you will have the freedom to share ideas, challenge convention and master your craft, while creating personalised experiences that make every guest feel genuinely special. Together, we celebrate the joy of hospitality, the richness of cultural connection and the pursuit of excellence, creating extraordinary experiences for our guests and meaningful opportunities for our Heartists® to grow.

Company Description

Belong in a place where you can be yourself and let your passion shine.

At Sofitel Adelaide, we believe luxury is brought to life through genuine human connection, exceptional experiences and an uncompromising commitment to excellence. Join a hotel community where your contribution is valued, your talents are celebrated and you are empowered to make a difference.

Here, you will have the freedom to share ideas, challenge convention and master your craft, while creating personalised experiences that make every guest feel genuinely special. Together, we celebrate the joy of hospitality, the richness of cultural connection and the pursuit of excellence, creating extraordinary experiences for our guests and meaningful opportunities for our Heartists® to grow.

Job Description

Lead and oversee daily departmental operations, ensuring adherence to service standards with a focus on friendly and engaging interactions. Conduct regular inspections of front and back-of-house areas to maintain high cleanliness standards. As needed, assist with cleaning guest rooms and public areas. Safeguard and manage cleaning materials and equipment, ensuring cost-effective linen use. Coordinate with Front Office and Maintenance to ensure guest rooms are ready, addressing guest concerns promptly to create memorable experiences.

Qualifications

What you will bring to the role:

• Previous experience in a similar role, ideally within luxury
• Ability to work a flexible roster depending on departmental needs
• Proven ability to lead, motivate and mentor large teams of diverse individuals
• Prior experience working with Opera or a similar Property Management System and/ hub OS
• Excellent time-management, problem solving and organisational skills

Additional Information

Thrive in our Sofitel community, with:

• Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
• Up to 50% discount on meals at Sofitel Adelaide
• Family & Friends accommodation discounts
• Learning programs through our Academies
• Fully laundered uniform provided
• Free 24 hour access to our Employee Assistance Program
• Opportunities to develop your talent and grow within our property and across the world!
• Ability to make a difference through our corporate social responsibility activities

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Special note:

Only applicants currently located in Australia with full Australian working rights will be considered.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Hotel & Accommodation Services 1,001-5,000 employees

Sofitel is the only French luxury hotel brand with a presence on five continents with 130 properties, in almost 40 countries. Sofitel Hotels offer contemporary hotels and resorts adapted to today's more demanding and more versatile consumers who expect and appreciate beauty, quality and excellence.

Sofitel is a part of the Accor Hotels group other affiliated brands within this company are Pullman, MGallery, Quay West, The Sebel, Grand Mercure, Novotel, Mercure, Ibis, Ibis Styles and Ibis Budget.

Source: this is an extract from the company's own website

Sofitel is the only French luxury hotel brand with a presence on five continents with 130 properties, in almost 40 countries. Sofitel Hotels offer contemporary hotels and resorts adapted to today's more demanding and more versatile consumers who expect and appreciate beauty, quality and excellence.

Sofitel is a part of the Accor Hotels group other affiliated brands within this company are Pullman, MGallery, Quay West, The Sebel, Grand Mercure, Novotel, Mercure, Ibis, Ibis Styles and Ibis Budget.

Source: this is an extract from the company's own website

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