Housekeeping manager - Sydney Central

The Glen Hotel Pty; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Travel perks

Team training visits

Discounts across YHA network

Professional development

Cultural flexibility

Wellbeing support

Referral program

Job summary

YHA Australia is seeking a Housekeeping Manager for YHA Sydney Central on a full-time basis. You will lead the housekeeping team, drive cleanliness standards, safety and guest satisfaction, and coordinate with front of house operations.

We value hands-on leaders who mentor staff, manage stock and vendor relations, and embrace our sustainability and guest-first culture. This role demands flexibility for a 24/7 roster and weekend shifts in a busy city hostel.

Qualifications

• Experience leading a housekeeping team in hospitality.
• Commitment to safety and environmental policies.
• Ability to manage stock and coordinate with linen suppliers.

Responsibilities

• Lead and mentor the housekeeping team to maintain high cleanliness standards.
• Ensure safety, hygiene and guest satisfaction principles are followed.
• Oversee stock levels and coordination with outsourced linen services.

Skills

Housekeeping leadership

Team management

Safety & env policies

Stock & inventory management

MS Office proficiency

Property management systems

Tools

Property Management Systems

MS Office

Job description

11 Rawson Pl, Haymarket NSW 2000, Australia

AtYHA Australia, we’re a profit for purpose, membership-based social enterprise providing affordable, quality accommodation with purpose. As a Certified B Corp organisation, YHA is committed to responsible business practices that benefit people and the planet

We’re committed to creating a more open and welcoming world where connections thrive and experiences matter. We believe travel should do more than move you from place to place; it should inspire you to think differently, live boldly, and protect the world you’re exploring.

Our network spans 19 uniquely character-filled properties across Australia - from rooftop views of Sydney Harbour YHA to historic cells at Fremantle Prison, eco-retreats nestled in National Parks, and beachside beauties in Byron Bay and Port Elliot.

YHA Sydney Central is located the heart of the city centre and close to all the action. This award-winning hostel, with indoor pool offers guests panoramic views of the city from the rooftop outdoor area. YHA Sydney Central offers shared dormitory accommodation as well as private rooms. The property has two commercial kitchens, spacious dining rooms, an underground bar, cinema room, cafe and lounge areas and a guest laundry.

The position

We are currently seeking a Housekeeping Manager to lead our team on a full-time basis. Our housekeeping team plays a vital role in maintaining the property’s high standards of cleanliness and presentation, ensuring an exceptional guest experience.

What are we looking for:

• Experience in a Housekeeping leadership role, managing, mentoring and motivating a team
• Commitment to supporting procedures with a focus on supporting safety and environmental policies
• A commitment to maintaining exceptional cleanliness and hygiene standards
• Focus on team development and mentoring
• Experience in managing and controlling stock and inventory levels including working with outsourced linen hire companies
• Proficiency in MS Office and experience with property management systems is desirable
• Flexible availability, including the ability to work on a 24/7 roster, with night shifts, weekends, and public holidays

YHA’s values allow you to enjoy an environment where sustainability and people matter. We offer you the opportunity to create great memories for yourself, your team and our guests.

Our Values

Our values are at the heart of our organisation and the foundation of our culture. They guide our decisions and actions:

• Collaborate, listen and connect
• Care for people and planet

What’s in it for You?

• Travel Perks:Free stays across our network; because we love travel as much as our members do!
• Team Adventures:Opportunities to visit other locations for team building and training.
• Discounts:Access to benefits at various stores and across the YHA network.
• Growth:Professional development and career opportunities throughout YHA.
• Cultural Flexibility:Swap standard public holidays for ones that have personal meaning.
• Wellbeing Support:For you and your immediate family through our Employee Assistance Program.
• Referral Program:Know someone great? We reward successful candidate referrals.

Successful applicants will be expected to undergo a national police check as part of their recruitment process.

Screening Questions

• Do you have the right to work in Australia without restrictions?