Housekeeping Manager – Guest Experience & Ops Leader

Discovery Parks; Talofa; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Reduced-rate accommodation

Competitive pay

National park discounts

G'day Rewards discounts

Employee assistance

Job summary

Discovery Parks Byron Bay seeks a Housekeeping Manager to bring strong leadership, structure, and continuous improvement to our team.

You will establish and maintain cleaning standards, oversee rostering, budgets, stock control, and develop maintenance schedules for cabins and public areas while leading a skilled team with ongoing workshops. A calm, confident approach and passion for efficiency are essential to delivering exceptional guest experiences.

Qualifications

• Proven experience in housekeeping management is essential.
• Strong leadership and team-building skills.
• Ability to implement policies and maintain high standards.
• A calm and confident approach to managing large teams.
• Passion for structure, efficiency, and continuous improvement.

Responsibilities

• Establish and maintain cleaning standards, procedures, and training programs
• Oversee rostering, budgets, and stock control
• Develop maintenance schedules for cabins and public areas
• Lead and train a strong, skilled team with ongoing workshops
• Drive WHS, chemical handling, and safe work practices
• Bring fresh ideas to enhance operations and team performance

Skills

Leadership

Team management

Training & development

WHS compliance

Operational improvement

Job description

Discovery Parks Byron Bay seeks a Housekeeping Manager to bring strong leadership, structure, and continuous improvement to our team.

You will establish and maintain cleaning standards, oversee rostering, budgets, stock control, and develop maintenance schedules for cabins and public areas while leading a skilled team with ongoing workshops. A calm, confident approach and passion for efficiency are essential to delivering exceptional guest experiences.