Housekeeping Manager

MH Management (QLD) Pty Ltd; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Discounts

Experiences & perks

Health & Insurance benefits

Generous leave & wellbeing support

Job summary

Minor Hotels, owner of Avani Living Queen's Wharf Residences in Brisbane, seeks a dedicated Housekeeping Manager to lead the department. You will oversee housekeeping operations, drive service standards, manage budgets and develop a high-performing team across guest rooms, public areas and back-of-house spaces.

You will implement training, schedule seven-day rosters, monitor safety and cleanliness, and collaborate with contractors and other departments to ensure smooth daily operations.

Qualifications

• Experience in managing or supervising a housekeeping team.
• Ability to control departmental budgets, supplies and resources.
• Excellent communication and interpersonal skills to lead a diverse team.
• Strong time management, delegation and organisational abilities.

Responsibilities

• Ensure high standard of cleanliness and presentation across guest rooms, public areas and back-of-house spaces.
• Lead, supervise and motivate housekeeping team to deliver excellent cleaning services.
• Build and maintain professional relationships with colleagues, clients and contractors.
• Oversee on-the-job training and development for cleaning staff.
• Develop and manage staff rosters to meet seven-day operational needs.
• Maintain accurate records for finances, maintenance and inventory.

Skills

Housekeeping management

Budget management

Communication

Team leadership

Attention to detail

Job description

OverviewMinor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.Avani Living Queen's Wharf Residences is currently looking for a dedicated, experienced, and hands-on Housekeeping Manager to lead the housekeeping department on a full-time basis.As Housekeeping Manager, you will oversee the full operations of the housekeeping department, ensuring the highest levels of cleanliness, guest satisfaction, and team performance across the property. You’ll lead a motivated team, manage departmental budgets, and drive continuous improvement in service standards.In this leadership role, you’ll ensure exceptional cleanliness standards, drive service excellence, and manage a high-performing team. You’ll also take responsibility for departmental budgets, team development, and operational efficiency across all guest rooms, public areas, and back-of-house spaces.Job Responsibilities:Ensure a high standard of cleanliness and presentation is maintained throughout the property, including guest rooms, public areas, and common spaces.Lead, supervise, and motivate the housekeeping team to consistently deliver excellent cleaning services.Build and maintain productive, professional relationships with team members, clients, contractors, and other departments.Oversee daily on-the-job training and development for all cleaning employees to ensure quality and consistency.Develop and manage staff rosters to meet operational needs across a 7-day rotating roster.Maintain accurate financial, maintenance, and inventory records, including operating supplies and replacement planning.Conduct regular inspections and audits to uphold cleanliness, safety, and compliance standards.Collaborate with contractors and other department heads to ensure smooth daily operations.Shift Details (subject to change):Must be available to work a rotating roster across Monday to SundayQualificationsTo be successful in this role, you will require the following:Proven experience in managing or supervising a housekeeping team.Strong ability to control and manage departmental budgets, supplies, consumables, and resources.Excellent communication and interpersonal skills to lead and engage a diverse team.Exceptional time management, delegation, and organisational abilities.A sharp eye for detail with the ability to set, maintain, and enforce cleanliness and safety procedures.Availability to work across a 7-day roster, including weekends and public holidays as required.Knowledge of WHS compliance and operational procedures in a hospitality environment.Additional InformationAt Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:What We Offer:Career Growth: Learning and development programs to boost your career.Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.Global Perks: International accommodation discounts across our hotel brands.Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.Experiences: Discounted entertainment and activities.Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.Generous Leave: Parental and birthday leave.Wellness Boost: EAP and tailored wellness support.Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.Not the right fit? Set up email alerts as new job postings become available that meet your interest!