Housekeeping & Laundry Team Lead - Aged Care

Bolton Clarke; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke Group is seeking a Team Leader Housekeeping to manage day-to-day housekeeping and laundry operations, ensuring high standards for residents and visitors. You will drive safety-focused team culture, quality, and compliance while supporting continuous improvement across the site.

You will lead a team, manage budgets, and collaborate with residents and staff to maintain a safe, clean and welcoming environment at the Keperra Sanctuary facility in Brisbane.

Qualifications

• Experience in commercial housekeeping or cleaning leadership.
• Strong organisational and people management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Lead, supervise, and support the daily activities of the housekeeping and laundry team.
• Ensure all cleaning and laundry services meet compliance, quality, and accreditation requirements.
• Manage departmental budgets, including labour, cleaning, and laundry costs, ensuring budget targets and rostered hours are achieved.
• Oversee the ordering, delivery, inventory control, and storage of housekeeping supplies and equipment.
• Build positive relationships with residents and resident committees, responding to feedback and resolving concerns promptly and professionally.
• Identify and implement opportunities to improve operational processes, efficiency, and service delivery.
• Promote and lead compliance with Bolton Clarke's OHS&E policies and objectives.
• Monitor performance and maintain high standards of customer service, cleanliness, and presentation across the site.

Skills

Housekeeping leadership

Team management

Communication skills

Problem solving

Job description

Bolton Clarke Group is seeking a Team Leader Housekeeping to manage day-to-day housekeeping and laundry operations, ensuring high standards for residents and visitors. You will drive safety-focused team culture, quality, and compliance while supporting continuous improvement across the site.

You will lead a team, manage budgets, and collaborate with residents and staff to maintain a safe, clean and welcoming environment at the Keperra Sanctuary facility in Brisbane.