Team Leader, Housekeeping & Laundry - Flexible Shifts

Bolton Clarke; Sunshine Coast Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging benefits

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke Group in Australia seeks a Team Leader Housekeeping to oversee daily housekeeping and laundry operations, ensuring a safe, efficient, and high-quality environment for residents and staff. You will drive service excellence and support continuous improvement while upholding Australian Standards for Laundry and Cleaning Practices.

You will lead a team, manage budgets, and maintain strong relationships with residents and committees, fostering a safety-focused culture and high standards

Qualifications

• Demonstrated experience in a commercial housekeeping or cleaning leadership role.
• Strong organisational and people management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently while contributing to a collaborative team.
• Australian working rights.
• Willingness to obtain National Police Check or NDIS Worker Check.

Responsibilities

• Lead, supervise, and support the daily activities of the housekeeping and laundry team.
• Ensure cleaning and laundry services meet compliance, quality, and accreditation requirements.
• Manage departmental budgets, including labour, cleaning, and laundry costs, ensuring targets and rosters.
• Oversee ordering, delivery, inventory control, and storage of housekeeping supplies and equipment.
• Build relationships with residents and resident committees, responding to feedback and resolving concerns.
• Identify opportunities to improve operational processes, efficiency, and service delivery.
• Promote and lead compliance with OHS&E policies and objectives.
• Monitor performance and maintain high standards of customer service, cleanliness, and presentation.

Skills

People management

Organisational skills

Communication

Independent worker

Tools

Budget management

Job description

Bolton Clarke Group in Australia seeks a Team Leader Housekeeping to oversee daily housekeeping and laundry operations, ensuring a safe, efficient, and high-quality environment for residents and staff. You will drive service excellence and support continuous improvement while upholding Australian Standards for Laundry and Cleaning Practices.

You will lead a team, manage budgets, and maintain strong relationships with residents and committees, fostering a safety-focused culture and high standards