Housekeeping & Laundry Leader – Aged Care Excellence

Bolton Clarke; Beerwah; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke Glasshouse Views in Beerwah on the Sunshine Coast Hinterland is seeking a Team Leader - Housekeeping to lead the daily operations of housekeeping and laundry services, ensuring a safe, clean, and high-quality environment for residents, visitors and staff.

You will supervise a team, drive compliance with standards and budget targets, engage with residents and committees, and contribute to service improvement while fostering a supportive safety-focused culture.

Qualifications

• Demonstrated experience in a commercial housekeeping, hotel services, or cleaning leadership role.

Responsibilities

• Lead, supervise, and support the daily activities of the housekeeping and laundry team.
• Ensure all cleaning and laundry services meet compliance, quality, and accreditation requirements.
• Manage departmental budgets, including labour, cleaning, and laundry costs, ensuring budget targets and rostered hours are achieved.
• Oversee the ordering, delivery, inventory control, and storage of housekeeping supplies and equipment.
• Build positive relationships with residents and resident committees, responding to feedback and resolving concerns promptly and professionally.
• Identify and implement opportunities to improve operational processes, efficiency, and service delivery.
• Promote and lead compliance with Bolton Clarke's Occupational Health, Safety and Environmental (OHS&E) policies and objectives.
• Monitor performance and maintain high standards of customer service, cleanliness, and presentation across the site.

Skills

Leadership

Housekeeping

People management

Communication

Job description

Bolton Clarke Glasshouse Views in Beerwah on the Sunshine Coast Hinterland is seeking a Team Leader - Housekeeping to lead the daily operations of housekeeping and laundry services, ensuring a safe, clean, and high-quality environment for residents, visitors and staff.

You will supervise a team, drive compliance with standards and budget targets, engage with residents and committees, and contribute to service improvement while fostering a supportive safety-focused culture.