Hotel Services Supporting Aged Care

Harbourside Port Stephens; Fingal Bay; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Salary packaging benefits

Port Stephens location

Not-for-profit culture

Job summary

Harbourside Port Stephens is seeking casual Hotel Services Employees to join our team, delivering cleaning, laundry, and food service support in our residential aged care setting. You will work with care and hospitality teams to create a safe, clean, and welcoming home for residents, ensuring high standards of presentation and hygienic routines.

Requirements include prior experience in cleaning or hospitality, ability to use intranet and email, and a commitment to WHS and infection prevention.

Qualifications

• Experience in cleaning, laundry, hospitality services, or a similar role.
• Commitment to Harbourside Port Stephens' Mission, Vision and Values.
• Ability to use workplace technology including intranet and email, complete online training and leave requests.
• Flexibility to adapt to changing operational needs.
• Proven reliability, teamwork and strong work ethic.
• Understanding of WHS and infection prevention principles relevant to hotel services.
• Commitment to dignity, comfort, wellbeing and quality of life of older people.
• Professionalism and confidentiality with residents, families and staff.
• Previous experience in aged care, healthcare, hospitality or residential care.
• Knowledge of Strengthened Aged Care Quality Standards and person-centred service.
• Current First Aid (HLTAID011) and CPR (HLTAID009).

Responsibilities

• Deliver cleaning, laundry and food service support for residents.
• Work collaboratively with care and hospitality teams to ensure a welcoming home.
• Maintain high standards of cleanliness and presentation.
• Support dining experiences and manage linen/personal clothing.
• Adhere to infection prevention and control requirements and safe practices.

Skills

Cleaning experience

Laundry experience

Hospitality services

Team collaboration

WHS knowledge

Infection prevention

Resident dignity focus

Tools

Intranet access

Email usage

Online training

Job description

For more than 40 years, Harbourside has been a trusted, community-driven provider of aged care in Port Stephens. We focus on the individual needs and quality of life of our residents. Our roots in community care continue to shape our compassionate culture and commitment to supporting local seniors with dignity and respect.

About the company

Harbourside Port Stephens is set alongside the crystal blue waters of Port Stephens. As a not-for-profit aged care provider, employees can access up to $18,500 tax-free per year as part of the salary package, helping to maximise your take-home pay.

About the role

The Hotel Services Employee plays a vital role in delivering high-quality residential aged care services through the provision of cleaning, laundry, and food service support. Working collaboratively with care and hospitality teams, the role contributes to a safe, clean, comfortable and welcoming home environment for residents. The Hotel Services Employee is responsible for maintaining high standards of cleanliness and presentation, supporting positive dining experiences, and ensuring the effective management of linen and personal clothing. By adhering to infection prevention and control requirements and promoting safe work practices, the role contributes to the health, wellbeing, dignity and quality of life of all residents while supporting a person-centred approach to care and service delivery. We are looking for 3 new casual Hotel Services Employees.

• Demonstratedexperience working in cleaning, laundry, hospitality services, or a similar role.
• Has a clear understanding of andcommitment, to the Mission, Visionand Values of Harbourside Port Stephens .
• Ability to use workplace technology including accessing the intranet and email, complete on-line training, submitting leave requests and other employee functions.
• Ability to workflexibly, manage competing priorities, and adapt to changing operational needs.
• Proven ability to work collaboratively as part of a team while demonstrating reliability, accountability and a strong work ethic
• Understanding of Work Health and Safety (WHS)requirements, including safe manual handling practices and infection prevention and control principles relevant to hotel services.
• Commitment to providing services that support the dignity, comfort, wellbeing and quality of life of older people.
• Ability to maintain confidentiality and demonstrate professionalism in all interactions with residents, families, visitors and colleagues.
• Previous experience working in an aged care, healthcare, hospitality or residential care environment.
• Knowledge of the Strengthened Aged Care Quality Standards and the importance of person-centred service delivery.
• Current First Aid (HLTAID011) and CPR (HLTAID009) Certificate.

What's in it for me?

• Rewarding salary available + additional not-for-profit salary packaging benefits
• Live & work in beautiful Port Stephens
• Work for a values-driven not-for-profit aged care organisation with a collaborative organisational culture centred on support, respect & recognition

Pre-employment Requirements

The successful applicant will be required to undertake:

• National Criminal History (Police) Check.
• Functional Assessment.
• Accreditation check of qualifications.
• NDIS Worker Screening Check.

We're committed to creating a welcoming, inclusive and respectful workplace where everyone feels valued and supported to thrive - residents, clients and employees alike. We celebrate diversity and want our team to reflect the residents and communities we serve. As an Equal Employment Opportunity employer, we welcome applications from people of all backgrounds including Aboriginal and Torres Strait Islander people, and those from diverse cultural, gender and lived experiences.

Hotel Services supporting Aged Care Fingal Bay, NSW, AU