Hotel Marketing & Content Coordinator

22330171; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Exclusive associate discounts

35% F&B discount at Pier One SydneyHar

Training programs

Employee Assistance Program

Flexible working arrangements

Birthday leave

Referral incentives

Career development opportunities

Job summary

Pier One Sydney Harbour is seeking a Marketing Coordinator to support the delivery of the annual marketing calendar, brand campaigns, content creation, and memorable guest experiences across digital channels and events.

Working with the Director of Marketing and cross-functional teams, you will manage campaigns for rooms, F&B, weddings and meetings, create assets, schedule posts, track performance, and help ensure Marriott standards across all communications.

Qualifications

• Bachelor’s degree in Marketing or related field or minimum 1 year experience in a similar role. Hospitality industry preferred but not essential.
• Strong copywriting skills. Experience in drafting engaging marketing communications across a variety of channels and mediums.
• Experience in social media strategy, management and content creation.
• Experience creating and editing lo-fi video content highly regarded.
• Good understanding of graphic design, creating collateral for various platforms. Experience with Adobe Creative Cloud, Canva or equivalent.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• A genuine passion for hospitality, lifestyle brands and creating memorable guest experiences.
• Excellent organisational, project management and stakeholder management abilities, with strong attention to detail.
• Full working rights in Australia.

Responsibilities

• Support the planning, coordination, and delivery of marketing campaigns across rooms, food and beverage, weddings, meetings, and events.
• Create and coordinate engaging content for the hotel’s website, social media channels, email communications, and promotional materials.
• Maintain the hotel’s content calendar and assist with scheduling posts, campaigns, events, and key marketing activities.
• Coordinate media visits and influencer stays across the hotel and restaurants.
• Assist with the development of hotel collateral, menus, signage, digital assets and internal communications.
• Work closely with Sales, Revenue Management, Food and Beverage and operational teams to support commercial priorities and upcoming hotel activations.
• Liaise with supplier, external agencies, and partners to support ongoing Marketing activities.
• Update, maintain, and regularly audit hotel websites, restaurant websites and third parties with relevant information, flagging opportunities for improvement.
• Track campaign performance, social media engagement, website activity and other key marketing measures.
• Prepare reports and provide insights to help improve future marketing activity.
• Monitor market trends, competitor activity and emerging opportunities within Sydney’s hospitality and lifestyle sectors.
• Support the administration of the marketing budget, including purchase orders, invoices and expense tracking.
• Ensure all marketing activities comply with Marriott International standards, company policies and the Pier One brand standards.
• Work effectively under pressure to meet deadlines in a fast-paced environment.

Skills

Copywriting

Social media management

Content creation

Video content creation

Graphic design

Project management

Stakeholder management

Hospitality passion

Attention to detail

Education

Bachelor's degree in Marketing or related field

Tools

Adobe Creative Cloud

Canva

Job description

Pier One Sydney Harbour is seeking a Marketing Coordinator to support the delivery of the annual marketing calendar, brand campaigns, content creation, and memorable guest experiences across digital channels and events.

Working with the Director of Marketing and cross-functional teams, you will manage campaigns for rooms, F&B, weddings and meetings, create assets, schedule posts, track performance, and help ensure Marriott standards across all communications.