Hotel Manager

Veriu; Albury City; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Performance bonus

Career growth opportunities

Comprehensive onboarding and ongoing开发

High‑performing culture and personal认可

Generous referral bonuses up to $1000

Discounts on accommodation across our

Discounts on private health insurance

Employee Assistance Program

Job summary

Veriu Group is expanding Punthill Albury, an 83‑apartment hotel in Albury CBD. As Hotel Manager you’ll lead pre-opening activities, set up teams, suppliers and processes, then drive on-site operations, guest satisfaction and local growth.

You’ll work with our Development and shared services teams to launch successfully and sustain performance. You’ll build a high‑performance culture, manage commercial drivers, and partner with corporate clients to position the property for long-term success

Qualifications

• Approved Australian working rights (citizenship, permanent residency or visa with approved working rights).
• First Aid Certificate (or able to obtain).
• Willingness to obtain a Liquor Licence (at our expense).
• Demonstrated experience leading a team with kindness to achieve outcomes in a customer service environment.
• Demonstrated ability to resolve problems / complaints.
• High standards of attention to detail and communication skills (written & verbal).
• Passion for personal growth.

Responsibilities

• Optimise business turnover and delivery of business operating profit.
• Design, execute and drive business development and growth.
• Establish a high-perfomance team aligned to our values.
• Manage daily hotel operations in line with our Veri-Best Framework.
• Optimise guest satisfaction and management.
• Drive business compliance and incident management.
• Facility and asset management and reporting.

Skills

Approved Australian working rights

First Aid Certificate

Liquor Licence willingness

Team leadership in customer service

Problem solving

Attention to detail & communication

Personal growth mindset

Job description

Job Description

We are Veriu Group (pronounced 'Very You')!

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that can't be found in a guidebook, and to help people discover the true experience of a place.

Through our brandsPunthill Apartment Hotels and Veriu Hotels & Suites, we operate 27 hotels across Australia and have over35 years of brand history. Our ambitious plan to operate 80 hotels becomes closer this year with numerous new hotel openings across the country, and this meanswe're well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator.

Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values ofRelationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about.

Now is the perfect time for like-minded people to join our expansion journey. If you're looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you – you've found us and we can't wait to hear from you!

We're excited to announce Punthill Albury, an 83-apartment hotel set to bring our contemporary comfort and style to the heart of Albury's CBD. Perfectly positioned on Dean Street, the property will cater to the accommodation needs of the broader Albury-Wodonga region, offering convenient access to the city's vibrant dining, retail, and cultural precincts, as well as the picturesque Murray River.

Designed for both short and extended stays, Punthill Albury will feature a mix of studio, one-bedroom, and two-bedroom apartments, each with a fully equipped kitchen, in-room laundry, and dedicated workspace. Guests will also enjoy conference facilities, a gym, secure parking, and a welcoming communal lounge, creating a true home-away-from-home experience.

Benefiting from Albury's ongoing civic investment, infrastructure upgrades, and strategic location along the Melbourne-Sydney corridor, the hotel is set to open in early 2027 and is poised to become the premier accommodation choice for both corporate and leisure travellers visiting the region.

Responsibilities

As Hotel Manager, you'll guide Punthill Albury through its most important phases: pre-opening, ramp-up, stabilisation, and the path to profitability.

In the lead-up to opening, you'll work within the Veriu Group framework to establish the team, structure, suppliers, and operational processes required for a seamless launch. You'll spend significant time on-site ensuring pre-opening tasks and timelines are met, while collaborating closely with our Development team and key stakeholders. Just as importantly, you'll be driving business development, building strong relationships and reputation with corporate partners to position the hotel for long-term success.

Once open, your focus will shift to establishing and stabilising the business, embedding efficient operations while growing the hotel's presence within the local community and corporate markets. At Veriu Group, our hotels are run like small businesses, and our Hotel Managers know that genuine success comes from staying focused on the commercial drivers that matter most. Your responsibilities will require you to:

• Optimise business turnover and delivery of business operating profit
• Design, execute and drive business development and growth
• Establish a high-performance team aligned to our core values of Relationship Focused, Integrity, Personal Growth & Ownership Mindset
• Manage daily hotel operationsin line with our Veri-Best Framework
• Optimise guest satisfaction and management
• Drive business compliance and critical incident management
• Facility and asset management
• Management administration and reporting

With the support of our passionate shared-services and operations teams, you'll bring creativity, initiative, and a hands-on approach to deliver outstanding results. From day one, you'll shape a high-performance culture and establish Punthill Albury as a benchmark property in the region.

Desired Skills and Experience

About You

We work in a fast-paced environment where no day is the same, so we're looking for people who are adaptable, enjoy variety and operate with an ownership mindset.

The successful person must have:

• Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights)
• First Aid Certificate (or be able to obtain)
• Willingness to obtain a Liquor Licence (at our expense)
• Demonstrated experience leading a team with kindness in order to achieve outcomes within a customer service environment
• Demonstrated ability to resolve problems / complaints
• High standards of attention to detail and communication skills (written & verbal)
• Passion for personal growth

In return, you'll get:

• Performance bonus
• Local and national career growth opportunities
• Comprehensive onboarding, andongoing support and development
• High performing culture that values relationships & individuality, where our leadership know you by name
• Generous referral bonuses when you refer your friends to work with us (up to $1000)
• Discounts on accommodation across our network
Discounts on private health insurance
• Access to our Employee Assistance Program