Hotel GM - Elevate guest experiences at premium waterfront

TFE HOTELS; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Adina Hotel Darling Harbour, operated by TFE Hotels, seeks a Hotel General Manager to own the hotel's overall performance, lead a high-performing team across Rooms, Food & Beverage and Guest Services, and ensure guest experiences are seamless and memorable.

You'll drive financial planning, strategic direction and build Shoreline Kitchen as a vibrant destination while maintaining WHS, safety, and brand standards across all departments.

Qualifications

• Current experience as a General Manager or an experienced Hotel Manager within a full-service hotel environment (114+ keys).
• Strong Food & Beverage leadership experience, with a demonstrated ability to drive venue performance across restaurants, bars and events in premium hospitality environments.
• A track record of supporting activations, enhancing guest experiences and driving product innovation.
• Strong commercial acumen and experience managing hotel financial performance.
• Outstanding stakeholder management, communication and organisational skills, with a genuine commitment to mentorship and developing engaged teams.
• A solid understanding of WHS, food safety and hotel compliance requirements.
• Full, unrestricted Australian working rights (sponsorship is not available for this position).

Responsibilities

• Driving operations end to end - You'll lead all aspects of hotel operations to deliver outstanding guest experiences and strong commercial performance, hands-on and present across every department.
• Building the culture - You'll develop and inspire high performing teams through visible, authentic leadership, fostering accountability, engagement and service excellence at every level.
• Growing Shoreline Kitchen - You'll drive the continued evolution and market positioning of the venue, supporting creative F&B activations, partnerships and local engagement initiatives that build patronage and profile.
• Owning the numbers - You'll manage budgets, forecasting, profitability and strategic business planning, identifying opportunities to grow patronage, revenue and market share without compromising quality.
• Shaping the experience - You'll introduce innovative concepts and product enhancements that elevate the guest journey, embedding the hotel and Shoreline Kitchen within the local community.
• Holding the standard - From WHS and food safety compliance to brand standards across Rooms and F&B, you'll keep the bar high while building strong relationships with internal and external stakeholders.

Skills

GM experience

Hospitality leadership

F&B leadership

Budgeting

Stakeholder management

Team development

WHS compliance

Job description

Adina Hotel Darling Harbour, operated by TFE Hotels, seeks a Hotel General Manager to own the hotel's overall performance, lead a high-performing team across Rooms, Food & Beverage and Guest Services, and ensure guest experiences are seamless and memorable.

You'll drive financial planning, strategic direction and build Shoreline Kitchen as a vibrant destination while maintaining WHS, safety, and brand standards across all departments.