Hotel Executive Assistant Manager | Sydney

Aa Appointments; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Aa Appointments is assisting a Sydney lifestyle hotel to recruit an Executive Assistant Manager to join the leadership team. You will lead operations and inspire teams across departments to elevate guest experiences.

Join a brand known for innovation and service excellence, with genuine career progression and a collaborative leadership culture guiding the guest journey.

Qualifications

• Proven leadership experience in luxury or lifestyle hotel environments.
• Strong operational knowledge across multiple hotel departments.
• Outstanding people leadership and team development skills.
• Ability to identify opportunities for continuous improvement and think creatively.
• Hands-on approach with strong commercial awareness.
• Exceptional communication and stakeholder management skills.

Responsibilities

• Lead service excellence across the hotel and drive guest satisfaction.
• Inspire and manage hotel teams, ensuring seamless operations across departments.
• Collaborate with General Manager and leadership team to deliver strategic initiatives.

Skills

Leadership

Operational knowledge

People leadership

Continuous improvement

Commercial awareness

Stakeholder management

Job description

If you're passionate about lifestyle hospitality and creating unforgettable guest experiences, this opportunity deserves your attention.

THE COMPANY

Our client operates one of Sydney's most distinctive lifestyle hotels, where contemporary design, local culture, personalised service, and exceptional experiences come together to create something truly special. More than just a place to stay, this hotel delivers memorable moments that keep guests returning time and again.

Due to an internal promotion, an exciting opportunity has arisen for a talented and driven Executive Assistant Manager to join the leadership team and work closely alongside the General Manager.

THE ROLE

This role offers the perfect blend of operational leadership, people management, and strategic thinking. You'll play a key role in driving service excellence across the hotel while inspiring teams, enhancing guest satisfaction, and contributing to the property's ongoing success.

WHAT YOU'LL NEED TO SUCCEED

• Proven leadership experience within a luxury or lifestyle hotel environment
• Strong operational knowledge across multiple hotel departments
• Outstanding people leadership and team development skills
• The ability to think creatively and identify opportunities for continuous improvement
• A hands-on approach combined with strong commercial awareness
• Exceptional communication and stakeholder management skills

WHY YOU'LL LOVE THIS OPPORTUNITY

• Join a highly regarded lifestyle hotel brand
• Work alongside an experienced and supportive leadership team
• Influence the guest journey across all departments
• Genuine career progression opportunities
• Be part of a culture that values innovation, individuality, and service excellence

Ready to take the next step in your hospitality leadership career?