Host

Artemus Group; Sydney; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

25% team discount precinct wide for你?

Wellbeing initiatives

Career development

Collaborative culture

Job summary

Artemus Group in Sydney is seeking a warm, professional Host to welcome guests at our Manly venue. You'll manage reservations, coordinate seating and help ensure every guest's experience starts positively and ends on a high note.

You'll work with the front-of-house team, communicate with floor staff, maintain a tidy host stand, and assist with guest communications. RSA certified candidates and flexible availability including evenings and weekends are preferred.

Qualifications

• Experience in Host/Reception or guest-facing hospitality is preferred.
• RSA certificate is required.
• Strong communication and interpersonal skills are essential.
• Excellent organisational and multitasking abilities in a fast-paced venue.

Responsibilities

• Welcome guests with warmth and professionalism.
• Manage reservations and walk-in guests using the venue's booking system.
• Coordinate seating to maximise guest flow and dining experience.
• Coordinate with floor and management teams for seamless service.
• Maintain waitlists and update guests on table availability.
• Oversee guest arrivals and departures for a smooth experience.
• Handle guest feedback and escalate concerns when needed.
• Keep host stand and entry areas well-presented and clean.
• Support reservations-related administration and guest communications.
• Assist front-of-house team during service periods.
• Help establish service standards and contribute to opening team success.

Skills

Hospitality experience

Excellent communication

Organisational skills

Multitasking

Guest-focused service

Education

RSA Certificate

Tools

Reservations system

Job description

Join our team as a Host at Stanley Manly.

Our newest venue brings together exceptional food, vibrant hospitality and stunning views to create one of Sydney's most exciting dining experiences at Manly Wharf.

As a Host, you'll be the face of the venue and the first point of contact for our guests. You'll play a vital role in creating a welcoming atmosphere, managing reservations, coordinating seating and ensuring every guest's experience starts and ends on a high note.

Key Responsibilities:

• Welcome guests with warmth, professionalism and genuine hospitality.
• Manage reservations and walk-in guests using the venue's booking system.
• Coordinate seating arrangements to maximise guest flow and dining experience.
• Communicate effectively with floor and management teams to ensure seamless service.
• Maintain an accurate waitlist and provide guests with updates on table availability.
• Manage guest arrivals and departures, ensuring a smooth and organised experience.
• Handle guest feedback and escalat concerns where required.
• Maintain the presentation and cleanliness of the host stand and entry areas.
• Assist with administrative tasks related to reservations and guest communications.
• Support the wider front-of-house team during service periods.
• Help establish service standards and contribute to the success of the opening team.

What we're looking for:

• Previous experience in a Host, Reception, Reservations or customer-facing hospitality role is highly regarded
• A naturally friendly, confident and professional personality
• Exceptional communication and interpersonal skills
• Strong organisational skills and the ability to multitask in a fast-paced environment
• A passion for hospitality and delivering memorable guest experiences
• The ability to remain calm and composed during busy service periods
• High attention to detail and a proactive approach to problem-solving
• Experience using a reservations experience is advantageous
• Flexible availability, including evenings, weekends and public holidays
• RSA Certificate

Why you'll love working with us:

• 25% team discount precinct wide for you and 3 guests
• Access to a range of wellbeing initiatives including yoga, run club, and confidential employee assistance programs
• Develop your career with a growing group that will invest in you and your development
• Join a collaborative, inclusive, and high-energy culture where you can make a meaningful impact in a fast-growing hospitality business

Our Culture:

At Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.

Join us in building the future of Artemus Group by supporting our growth with the best talent in the market!