Hospitality Services Officer

Opal HealthCare; Tweed Heads; Presencial; AUD 30.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Penalty rates for weekends and public?

12% superannuation

Paid parental leave

$5,000 referral bonuses

Descripción de la vacante

Opal HealthCare Tweed River Care Community in Tweed Heads is seeking a versatile General Services Officer to join our hospitality team. In this role, you will rotate between food service, housekeeping and laundry, delivering compassionate care with efficiency and respect for residents.

You will be part of a values-led environment where opportunities for growth exist through the Opal HealthCare Academy. Benefit from penalty rates on weekends and public holidays, 12% superannuation, and a

Formación

• A passion for helping people and making a difference in your community.
• A flexible, can-do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.
• Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

Responsabilidades

• Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.
• Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.
• Laundry: Provide an essential service by managing residents' personal laundry with respect and care.

Conocimientos

Customer service

Communication

Reliability

Flexible attitude

Descripción del empleo

"At Opal HealthCare, we know that companies don\'t succeed, people do."
Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia\'s leading aged care providers with over 150 Care Communities and over 23,000 team members nationwide.

About the Role:

We\'re looking for a versatile and caring General Services Officer to join our hospitality team at Tweed River Care Community.

In this diverse role, you will rotate between food service, cleaning, and laundry, making a tangible difference every day.

At Opal HealthCare, we know that great food creates comfort, connection, and joy

What\'s on Offer:

• Location: Tweed River Care Community, Tweed Heads
• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation

Why Choose Opal?

• Varied & meaningful work - No two days are the same; support our community in three essential areas
• Career development - Access our Opal HealthCare Academy to grow your skills
• Supportive team - Join a values-led environment where you are valued
• Paid parental leave - Industry-leading policy
• $5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems - The tools to help you succeed

What You\'ll Do:

• Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.
• Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.
• Laundry: Provide an essential service by managing residents\' personal laundry with respect and care.

Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.

Follow strict safety, sanitary, and infection control protocols in all tasks.

What You\'ll Need:

• A passion for helping people and making a difference in your community.
• A flexible, can-do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.

Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!

Willingness to complete:

• Pre-employment medical

Serve with Heart

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.