Hospitality Operations Lead — High-Volume Venue

Betty's Burgers; Canberra; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Betty's Burgers Canberra is seeking an experienced Assistant Manager to lead daily operations and deliver high‑quality guest experiences. Reporting to the Restaurant General Manager, you will manage opening/closing, rostering, training and SOP implementation in a fast‑moving setting.

You will supervise a large team, maintain standards of presentation and service, and ensure professionalism under pressure while working a flexible roster including nights and weekends.

Qualifications

• Proven experience in hospitality, particularly within high volume operations.
• Experience in engaging, leading and motivating a large team.
• Exceptional presentation, communication, time management & attention to detail.
• Ability to maintain professionalism under pressure.
• Ability to work a flexible rotating roster including nights/ weekends.
• Current Responsible Service of Alcohol Certificate.
• Current National Police Check (or willingness to obtain).

Responsibilities

• Maintaining restaurant presentation, cleanliness and maintenance
• Improving guest satisfaction
• Opening / closing of restaurant
• Staff rostering, timesheets and staffing allocations
• Implementing training programs, company policies and standard operating procedures

Skills

Hospitality experience

Team leadership

Customer service

Presentation & communication

Time management

Flexible roster

RSA Certificate

Police check

Job description

Betty's Burgers Canberra is seeking an experienced Assistant Manager to lead daily operations and deliver high‑quality guest experiences. Reporting to the Restaurant General Manager, you will manage opening/closing, rostering, training and SOP implementation in a fast‑moving setting.

You will supervise a large team, maintain standards of presentation and service, and ensure professionalism under pressure while working a flexible roster including nights and weekends.