Assistant Manager

Betty's Burgers; City of Kingston; On-site; AUD 55,000 - 75,000; Full time

Job summary

Betty's Burgers is seeking an experienced hospitality professional to join us as Assistant Manager in Victoria, Australia. You will help run daily operations, maintain presentation, and ensure exceptional guest service, supporting timely service and quality product delivery.

Reporting to the Restaurant General Manager, you will lead a large team, roster staff, implement training, and uphold company policies and SOPs in a fast-moving environment. A valid RSA certificate is required.

Qualifications

• Proven experience in hospitality, particularly within high volume operations.
• Experience in engaging, leading and motivating a large team.
• Exceptional presentation, communication, time management & attention to detail.
• Ability to maintain professionalism under pressure.
• Ability to work a flexible rotating roster including nights/ weekends.
• Current Responsible Service of Alcohol Certificate.

Responsibilities

• Maintaining restaurant presentation, cleanliness and maintenance.
• Improving guest satisfaction.
• Opening / closing of restaurant.
• Staff rostering, timesheets and staffing allocations.
• Implementing training programs, company policies and standard operating procedures.

Skills

Hospitality experience

Team leadership

Guest service

Communication skills

Time management

Attention to detail

Job description

Betty's Burgersis a classic burger shack experience, showcasing the freshest and most delicious burgers in town. Together with our mouth-watering burgers, our menu also features our delicious ice-cream.

Betty's is continuing to grow with more and more people wanting to be a part of the Betty's experience. We are now seeking an experienced hospitality professional to step into the role ofAssistantManager!

Reporting to the Restaurant General Manager, this role will be pivotal in ensuring effective and efficient restaurant operations. The Betty's brand will rely on you to deliver the quality product and service that we have become renowned for.

As an AssistantManager, your role will involve;

Maintaining restaurant presentation, cleanliness and maintenance

Improving guest satisfaction

Opening / closing of restaurant

Staff rostering, timesheets and staffing allocations

Implementing training programs, company policies and standard operating procedures

What are we looking for?

Proven experience in hospitality, particularly within high volume operations

Experience in engaging, leading and motivating a large team

Exceptional presentation, communication, time management & attention to detail

Ability to maintain professionalism under pressure

Ability to work a flexible rotating roster including nights/ weekends

Current Responsible Service of Alcohol Certificate

About you:

You will be passionate and authentic, deliver genuine hospitality and keen to work within afast movingand positiveenvironment.

In return, you will work with a passionate and driven team that has a lot of fun along the way!

You will be rewarded with a competitive salary package and the opportunity to join a company that offers excellent career opportunities. Your career path is only determined by your ability, attitude & results.