Assistant Manager

Betty's Burgers; Ballarat; On-site; AUD 60,000 - 75,000; Full time

Job summary

Betty's Burgers in Ballarat is seeking an experienced hospitality professional to step into the role of Assistant Manager. Reporting to the Restaurant General Manager, you will drive efficient operations, uphold the Betty's standard of quality and lead a team in a fast-paced environment.

You will oversee opening/closing, rostering, training and policy implementation, while ensuring guest satisfaction and presentation standards.

Qualifications

• Experience in high-volume hospitality operations
• Experience leading large teams
• RSA certification (Responsible Service of Alcohol)
• National Police Check or willingness to obtain

Responsibilities

• Maintain restaurant presentation, cleanliness and maintenance
• Improve guest satisfaction and service quality
• Open/close shifts, staff rostering, timesheets and staffing allocations
• Implement training programs and standard operating procedures

Skills

Hospitality experience

Team leadership

Guest satisfaction

Attention to detail

Time management

Job description

Betty's Burgersis a classic burger shack experience, showcasing the freshest and most delicious burgers in town. Together with our mouth-watering burgers, our menu also features our delicious shakes.

Betty's is continuing to grow with more and more people wanting to be a part of the Betty's experience. We are now seeking an experienced hospitality professional to step into the role of AssistantManager!

Reporting to the Restaurant General Manager, this role will be pivotal in ensuring effective and efficient restaurant operations. The Betty's brand will rely on you to deliver the quality product and service that we have become renowned for.

As an AssistantManager, your role will involve;

• Maintaining restaurant presentation, cleanliness and maintenance
• Improving guest satisfaction
• Opening / closing of restaurantStaff rostering, timesheets and staffing allocations
• Implementing training programs, company policies and standard operating procedures

What are we looking for?

• Proven experience in hospitality, particularly within high volume operations
• Experience in engaging, leading and motivating a large team
• Exceptional presentation, communication, time management & attention to detail
• Ability to maintain professionalism under pressure
• Ability to work a flexible rotating roster including nights/ weekends
• Current Responsible Service of Alcohol Certificate
• Current National Police Check (or willingness to obtain)

About you:

You will be passionate and authentic, deliver genuine hospitality and keen to work within a fast moving and positive environment.

In return, you will work with a passionate and driven team that has a lot of fun along the way!

You will be rewarded with a competitive salary package and the opportunity to join a company that offers excellent career opportunities. Your career path is only determined by your ability, attitude & results.