Hospitality Manager

Flagstaff Hill Golf Club Inc; Adelaide; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Great staff discounts

Job summary

Flagstaff Hill Golf Club in Adelaide is seeking an organized Hospitality Manager to oversee the daily running of the clubhouse and bar, delivering exceptional service while driving revenue growth.

This leadership role involves managing stock, rostering, events, and building relationships with local businesses, with RSA certification required and a focus on high standards and commercial results.

Qualifications

• Proven experience in hospitality or venue operations, ideally in a supervisory or management role.
• Excellent communication and relationship-building skills with members, guests and clients.
• Strong organisational skills and ability to manage multiple priorities in a fast-paced setting.
• Hands-on, proactive approach with a commitment to high standards and commercial results.
• RSA certification is mandatory.

Responsibilities

• Overseeing all clubhouse and bar operations to the highest standard.
• Autonomy over the drinks menu including selection, pricing and promotion.
• Leading, mentoring, and developing frontline staff.
• Maintaining exceptional standards of customer service and venue presentation.
• Managing stock control, ordering, POS systems, and compliance requirements.
• Hosting corporate events, golf days, and private functions.
• Growing business relationships with local businesses and corporate clients to increase revenue.
• Collaborating with management to improve systems, processes, and communication.
• Budgeting, rostering, operational planning, and KPI-focused reporting.

Skills

Leadership

Communication

Organisational skills

Relationship-building

Education

RSA certification

Tertiary education

Tools

POS systems

Job description

Flagstaff Hill Golf Club is seeking an organized, energetic, and commercially minded Hospitality Manager to oversee the daily running of our clubhouse and bar. This is a key leadership role responsible for delivering exceptional service while driving revenue growth and strengthening the club's position in the local markets.

Key responsibilities

Overseeing all clubhouse and bar operations to the highest standard

Taking full autonomy over the drinks menu, including selection, pricing, and promotion

Leading, mentoring, and developing frontline staff

Maintaining exceptional standards of customer service and venue presentation

Managing stock control, ordering, POS systems, and all compliance requirements

Hosting corporate events, golf days, and private functions

Actively growing business relationships with local businesses and corporate clients to increase venue hire, event bookings, and overall revenue

Working collaboratively with management to improve systems, processes, and communication

Budgeting, rostering, operational planning, and performance reporting, working with the General Manager to achieve KPI's

About you

Proven experience in hospitality or venue operations, ideally in a supervisory or management role within a clubhouse, golf club, or similar hospitality environment

Excellent communication and relationship-building skills, with the ability to engage members, guests, corporate clients, and external partners

Strong organisational skills and the ability to manage multiple priorities in a fast-paced setting

A hands-on, proactive approach with a genuine commitment to high standards and commercial results

RSA certification (mandatory) and tertiary education highly regarded

A welcoming, community-driven club culture with an engaged membership

A varied, autonomous, and rewarding role with genuine opportunity to develop and grow the business

Supportive management team and the ability to make a real impact on the clubhouse experience

Mostly daytime hours for excellent work/life balance

Great staff discounts and the chance to be part of a passionate golf and hospitality team