Hospitality Duty Manager - Customer Experience Lead

Valley Inn Hotel; Geelong; On-site; AUD 50,000 - 70,000; Full time

Job summary

Valley Inn Hotel in Geelong is seeking a motivated hospitality team member who will learn on the job and grow their qualifications while delivering exceptional guest experiences.

You should bring hospitality experience, pride in customer service, lead by example, and drive high standards to ensure every guest leaves satisfied; the role covers day and night operations and secure lock-up duties.

Qualifications

• Experience in hospitality
• Pride themselves on customer service
• Leads by example and inspires others in the team to reach the same standards
• Strives to make every customer satisfied
• Willing to learn and acquire necessary qualifications

Responsibilities

• Manage day-to-day operations
• Manage night-time operations
• Lock up procedures

Skills

Hospitality experience

Customer service

Leadership

Customer satisfaction

Job description

Valley Inn Hotel in Geelong is seeking a motivated hospitality team member who will learn on the job and grow their qualifications while delivering exceptional guest experiences.

You should bring hospitality experience, pride in customer service, lead by example, and drive high standards to ensure every guest leaves satisfied; the role covers day and night operations and secure lock-up duties.