Casual Administration Officer, Bookings & Admissions

Northern Sydney Local Health District; Sydney; On-site; AUD 51,000 - 53,000; Part time

Job summary

Northern Beaches Hospital is seeking Casual Administration Officers to support the Booking and Admissions team. Shifts run 6am–6pm, Monday to Friday, with up to 38 hours per week and 8.5 hour shifts including breaks.

As part of NSW Health, you will handle patient bookings, financial checks, and documentation for private elective surgeries and public waitlists, delivering courteous service to patients and stakeholders.

Qualifications

• Highly professional phone manner and excellent communication and interpersonal skills.
• Time management and the ability to prioritise tasks.
• Well-developed computer skills including accurate data entry.

Responsibilities

• Support the Booking and Admissions teams with casual shifts from Monday to Friday within 6am–6pm.
• Manage patient bookings, including financial checks and documentation for surgeries and waitlists.
• Provide high-standard customer service and assist multiple stakeholders.

Skills

Phone etiquette

Communication

Time management

Data entry

Computer skills

Job description

Support our friendly and hard-working Booking and Admissions team with casual shifts between Monday and Friday.

Employment Type: Casual

Position Classification: Administration Officer Level 3

Remuneration: $37.28 - $38.44 per hour

Hours Per Week: up to 38

Requisition ID: REQ678474

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working

Northern Beaches Hospital - Bookings and Admissions

What You'll Be Doing

We are seeking a highly motivated Casual Administration Officers to support our friendly hard-working Booking and Administrations teams. Casuals will be expected to be able to cover 8.5 hr shifts (inc breaks) Monday – Friday within our operational hours of 6am to 6pm. Some week to week regular shifts may be offered but generally shifts will be to cover leave so may be at short notice.

Our bookings and admissions roles offer development opportunities for our staff and a caring environment for the delivery of high-quality patient centred care.

You will be expected to deal with multiple stakeholders (internal and external) from a range of disciplines and come into direct patient contact. The role involves the effective management of all patient bookings to their admissions including the financial checks and documentation for Private Elective Surgeries and Public Waitlist bookings.

Effective and efficient patient administration activities are to be undertaken according to the NSW Health Local Health District and Northern Beaches Hospital policies. Customer service is expected to be of high standard and this is reflected by positive patient and stakeholder experiences.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates Will Need To Meet The Following Criteria

• Highly professional phone manner and excellent communication and interpersonal skills.
• Ability to be self-motivated with good time management skills.
• Well-developed computer skills including accurate data entry skills.

For role related queries or questions contact Livianna Sharp on [e-mail]

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.

NSW Health is committed to implementing the Child Safe Standards.

The team enriching health in millions of ways every day.

Applications Close: 23 September 2026