Homelessness Response Practitioner

Quantum Support Services; Morwell; On-site; AUD 95,000 - 116,000; Full time

Benefits offered by this job

Job security

Superannuation

Annual indexation

Long service leave

Leave opportunities

Supervision & support

Promotional opportunities within the组织

Job summary

Quantum Support Services in Morwell, Victoria, is seeking a qualified professional to deliver holistic case management and intensive support for people experiencing homelessness. You will conduct strength-based assessments and develop tailored plans aimed at long-term housing stability and independent living.

The role requires care coordination across health, mental health and social services, strong collaboration with other agencies, and participation in multi-disciplinary meetings.

Qualifications

• Proven expertise in holistic case management and care coordination for vulnerable people, including the ability to conduct strength-based assessments and develop tailored, goal-oriented plans for long-term housing stability.
• Demonstrated skill in supporting clients with complex needs (e.g., trauma, mental health, AOD) by providing targeted, flexible, and rapidly responsive support.
• Strong collaborative and networking abilities to effectively coordinate care across multiple agencies, convene multi-disciplinary teams, and ensure integrated support for clients.
• Valid Victorian Driver’s Licence |Working with Children Check |Police Check
• Minimum requirement of Diploma of Community Services or other relevant or appropriate tertiary qualifications (refer to Position Description).

Responsibilities

• Deliver comprehensive case management and intensive, transitional support to young people, single adults, and families experiencing homelessness.
• Conduct holistic, strength-based assessments to develop tailored, goal-oriented plans focusing on long-term housing stability and independent living.
• Provide expert care coordination, service navigation, and referral to connect clients with mainstream and specialist services (health, mental health, AOD, etc.).
• Offer targeted, flexible, and rapidly responsive support to clients with increased vulnerabilities and complex needs (e.g., trauma, multiple health issues).
• Work collaboratively with other agencies, participate in community networking, and convene multi-disciplinary team meetings to ensure integrated client support.

Skills

Case management

Care coordination

Strength-based assessment

Service navigation

Collaborative networking

Trauma-informed approach

Education

Diploma of Community Services

Job description

• Deliver comprehensive case management and intensive, transitional support to young people, single adults, and families experiencing homelessness.
• Conduct holistic, strength-based assessments to develop tailored, goal-oriented plans focusing on long-term housing stability and independent living.
• Provide expert care coordination, service navigation, and referral to connect clients with mainstream and specialist services (health, mental health, AOD, etc.).
• Offer targeted, flexible, and rapidly responsive support to clients with increased vulnerabilities and complex needs (e.g., trauma, multiple health issues).
• Work collaboratively with other agencies, participate in community networking, and convene multi-disciplinary team meetings to ensure integrated client support.

BENEFITS – What Quantum offer.

• Job Security – 1EFT (38 Hours week) | Fixed term - 1st December 2026 - 1st November 2027 (Parental Leave Backfill)
• Salary – SCHADS Award Level 5 | $105,577 P/A | + Superannuation | Annual indexation | Portable long service leave | Leave opportunities.
• Supervision & support
• Promotional opportunities within the Organisation.

THE IDEAL CANDIDATE – what you will bring.

• Proven expertise in holistic case management and care coordination for vulnerable people, including the ability to conduct strength-based assessments and develop tailored, goal-oriented plans for long-term housing stability.
• Demonstrated skill in supporting clients with complex needs (e.g., trauma, mental health, AOD) by providing targeted, flexible, and rapidly responsive support.
• Strong collaborative and networking abilities to effectively coordinate care across multiple agencies, convene multi-disciplinary teams, and ensure integrated support for clients.
• Valid Victorian Driver’s Licence |Working with Children Check |Police Check
• Minimum requirement of Diploma of Community Services or other relevant or appropriate tertiary qualifications (refer to Position Description).

**Please note applications will be reviewed for progression as they are received.