Home Warranty Claims Officer

Queensland Government; Australia; Remote; AUD 70.000 - 100.000; Vollzeit

Zusammenfassung

Queensland Building and Construction Commission Australia is seeking an Assessment Officer to investigate and assess claims under the Home Warranty Scheme. You will manage an ongoing caseload, apply legislation and policies, and determine entitlements for homeowners and service providers.

You will collaborate with technical and legal specialists, communicate clearly in challenging conversations, and contribute to timely, fair outcomes while upholding regulatory standards.

Qualifikationen

• Experience in insurance claims within building and construction is highly regarded.
• Organised, analytical with strong problem-solving and decision-making.
• Ability to communicate complex information clearly to homeowners and service providers.

Aufgaben

• Investigate and assess claims under the Queensland Home Warranty Scheme.
• Develop clear recommendations and communicate outcomes to homeowners and service providers.
• Collaborate with technical and legal specialists to support fair, well-informed decisions.

Jobbeschreibung

Queensland Building and Construction Commission Australia is seeking an Assessment Officer to investigate and assess claims under the Home Warranty Scheme. You will manage an ongoing caseload, apply legislation and policies, and determine entitlements for homeowners and service providers.

You will collaborate with technical and legal specialists, communicate clearly in challenging conversations, and contribute to timely, fair outcomes while upholding regulatory standards.