Home Service – Care Partner | Southern Highlands

Warrigal; Wingecarribee; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging benefits

Career development opportunities

Hybrid work arrangement

Job summary

Warrigal Home Services in the Southern Highlands seeks a Care Partner to coordinate and manage community-based care for older clients. You will work with the Care Services Manager, Operations Partner and Home Services team to ensure services align with plans and approved frameworks.

The role requires strong organisational skills, ability to balance multiple clients, and proactive problem-solving to minimise disruptions and promote wellbeing.

Qualifications

• Diploma or Certificate IV in Community Services, Aged Care, Case Management or equivalent tertiary qualification.
• Demonstrated experience in care coordination, case management or related roles within aged, health or disability sectors.
• Advanced assessment and care planning skills including the ability to identify client needs, risks and support requirements.
• Experience working in multidisciplinary care environments.
• Strong interpersonal and communication skills with the ability to build relationships with clients, families and service providers.
• Ability to manage a caseload and prioritise competing demands.
• Demonstrated understanding of person-centred care and wellness reablement principles.
• Demonstrated ability to network, negotiate and advocate.
• Ability to meet Worker screening requirements
• Valid Driver's Licence.

Responsibilities

• Coordinate and manage care needs of clients living in the community to align with care plans and approved frameworks.
• Undertake comprehensive assessments and develop and review care plans.
• Monitor services to respond to changing client needs and maintain positive outcomes.
• Collaborate with clients, families, service providers and internal teams to deliver safe, efficient care.
• Support independence and optimize use of client funding to achieve outcomes.

Skills

Advanced assessment

Care planning

Multidisciplinary

Interpersonal skills

Caseload management

Person-centred care

Advocacy

Worker screening

Driver's licence

Education

Diploma or Certificate IV in Community Services, Aged Care, Case Management

Job description

Home Service - Care Partner | Southern Highlands

Service Integrated Communities | Bundanoon

The opportunity

You will play a pivotal role in supporting the delivery ofhigh-quality, person-centred care through Warrigal Home Services bycoordinating and managing the care needs of clients living in thecommunity. Working closely with the Care Services Manager,Operations Partner and broader Home Services team, you will ensureservices are aligned to individual care plans, client goals andapproved support frameworks.

This role requires someone who is highly organised, responsiveand confident managing competing priorities in a dynamicenvironment. You will be responsible for undertaking comprehensiveassessments, developing and reviewing care plans, and ensuringservices remain responsive to changing client needs. Your abilityto balance multiple client caseloads while maintaining a strongfocus on outcomes and wellbeing will be essential.

You will collaborate closely with clients, families, serviceproviders, and internal teams including Service Planning andRostering, to ensure services are delivered safely, efficiently andin line with care plans. Your ability to problem-solve, communicateeffectively and respond proactively will be key to minimisingservice disruptions and supporting positive outcomes forclients.

Through proactive care management, regular monitoring andongoing engagement, you will support older people to live safelyand confidently in their own homes and communities. You will alsocontribute to continuous improvement by identifying opportunitiesto enhance care delivery, promote independence and ensure theeffective use of client funding to achieve optimal outcomes.

Whatyou’llbring

Essential:

• Diploma or Certificate IV in Community Services, Aged Care, Case Management or equivalent tertiary qualification.
• Demonstrated experience in care coordination, casemanagement or related roles within aged, health or disabilitysectors.
• Advanced assessment and care planning skills including the ability to identify client needs, risks and support requirements.
• Experience working in multidisciplinary care environments.
• Strong interpersonal and communication skills with the ability to build relationships with clients, families and service providers.
• Ability to manage a caseload and prioritise competingdemands
• Demonstrated understanding of person-centred care and wellness reablement principles.
• Demonstrated ability to network, negotiate and advocate.
• Ability to meet Worker screening requirements
• Valid Driver's Licence.

What weoffer:

• Full Time Position | 38 hours per week
• Southern Highlands region | potential Hybrid role including working from offices in Bundanoon and Goulburn
• Not For Profit salary packaging benefits – pay up to$18,550 less tax per year, meaning more money for you
• Career break schemes,additionalpurchased leaveand more
• Commitment to on-going professional and career development
• 24/7 access to mental, physical, social and financial support via the LifeWorks app

JOIN US AND BE THE DIFFERENCE

We reserve the right to shortlist and interview upon applicationreceipt, and this vacancy may be closed once a suitable applicanthas accepted a letter of offer.

We welcome applications from all suitably qualified candidates who hold current and unrestricted work rights in Australia. Warrigal is currently not offering visa sponsorship. Applicants must have the right to work in Australia at the time of application and throughout the recruitment process.

We proudly acknowledge the Traditional Custodians of the lands onwhich we work and live, and we honour their ongoing cultural and spiritual connections to Country. We pay our respects to Elderspast, present, and emerging.

At Warrigal, we believe in celebrating diversity and creating a culture of inclusion and support in everything we do. We embrace the unique experiences, backgrounds, identities, abilities, andperspectives of our residents, customers, staff and volunteers to create a warm and welcoming environment where everyone feels valuedand respected.

Realise your potential in a place where appreciation, belonging,growth and purpose allows everyone to thrive.

If there is a change we can make, so your strengths can shinethroughout our recruitment process, please contact:[e-mail]

If successful, you may be asked to do a medical, NationalCriminal History Check or NDIS Worker Screening Check, and providereferences.