Home Service - Care Partner | Southern Highlands

Warrigal Care; Sydney; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Not-for-Profit salary packaging

Career break schemes

LifeWorks wellbeing support

Hybrid work arrangement

Job summary

Warrigal Home Services is seeking a Care Partner to coordinate and manage the care needs of clients living in the community. You will work with the Care Services Manager and broader team to ensure services align with care plans and approved frameworks.

The role requires strong organisation and the ability to manage competing priorities, develop and review care plans, and respond to changing client needs while promoting independence and wellbeing.

Qualifications

• Diploma or Certificate IV in Community Services, Aged Care, Case Management or equivalent tertiary qualification.

Responsibilities

• Undertake comprehensive assessments.
• Develop and review care plans.
• Balance multiple client caseloads while focusing on outcomes and wellbeing.
• Collaborate with clients, families, service providers and internal teams to deliver safe, efficient services.
• Identify opportunities to enhance care delivery and optimise client funding.

Skills

Care coordination

Caseload management

Multidisciplinary teamwork

Person-centred care

Communication skills

Education

Diploma or Certificate IV in Community Services/Aged Care/Case Management

Job description

Home Service - Care Partner | Southern Highlands

You will play a pivotal role in supporting the delivery ofhigh-quality, person-centred care through Warrigal Home Services bycoordinating and managing the care needs of clients living in thecommunity. Working closely with the Care Services Manager,Operations Partner and broader Home Services team, you will ensureservices are aligned to individual care plans, client goals andapproved support frameworks.

This role requires someone who is highly organised, responsiveand confident managing competing priorities in a dynamicenvironment. You will be responsible for undertaking comprehensiveassessments, developing and reviewing care plans, and ensuringservices remain responsive to changing client needs. Your abilityto balance multiple client caseloads while maintaining a strongfocus on outcomes and wellbeing will be essential.

You will collaborate closely with clients, families, serviceproviders, and internal teams including Service Planning andRostering, to ensure services are delivered safely, efficiently andin line with care plans. Your ability to problem-solve, communicateeffectively and respond proactively will be key to minimisingservice disruptions and supporting positive outcomes forclients.

Through proactive care management, regular monitoring andongoing engagement, you will support older people to live safelyand confidently in their own homes and communities. You will alsocontribute to continuous improvement by identifying opportunitiesto enhance care delivery, promote independence and ensure theeffective use of client funding to achieve optimal outcomes.

Whatyou’llbring
Essential:

• Diploma or Certificate IV in Community Services, Aged Care,Case Management or equivalent tertiary qualification.
• Demonstrated experience in care coordination, casemanagement or related roles within aged, health or disabilitysectors.
• Advanced assessment and care planning skills including theability to identify client needs, risks and supportrequirements.
• Experience working in multidisciplinary careenvironments.
• Strong interpersonal and communication skills with theability to build relationships with clients, families andservice providers.
• Ability to manage a caseload and prioritise competingdemands
• Demonstrated understanding of person-centred care andwellness reablement principles.
• Demonstrated ability to network, negotiate andadvocate.
• Ability to meet Worker screening requirements
• Valid Driver's Licence.

What weoffer:

• Full Time Position | 38 hours per week
• Southern Highlands region | potential Hybrid role includingworking from offices in Bundanoon and Goulburn
• Not For Profit salary packaging benefits – pay up to$18,550 less tax per year, meaning more money for you
• Career break schemes,additionalpurchased leaveand more
• Commitment to on-going professional and careerdevelopment
• 24/7 access to mental, physical, social and financialsupport via the LifeWorks app

JOIN US AND BE THE DIFFERENCE

We welcome applications from all suitably qualified candidateswho hold current and unrestricted work rights in Australia.Warrigal is currently not offering visa sponsorship. Applicantsmust have the right to work in Australia at the time of applicationand throughout the recruitment process.
We proudly acknowledge the Traditional Custodians of the lands onwhich we work and live, and we honour their ongoing cultural andspiritual connections to Country. We pay our respects to Elderspast, present, and emerging.

At Warrigal, we believe in celebrating diversity and creating aculture of inclusion and support in everything we do. We embracethe unique experiences, backgrounds, identities, abilities, andperspectives of our residents, customers, staff and volunteers tocreate a warm and welcoming environment where everyone feels valuedand respected.

Realise your potential in a place where appreciation, belonging,growth and purpose allows everyone to thrive.

If successful, you may be asked to do a medical, NationalCriminal History Check or NDIS Worker Screening Check, and providereferences.

Attachments:
- Position Description Home Services Care Partner.pdf