Home Lending & Relationship Advisor

Bendigo Bank; Gisborne; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Health & wellbeing support

Private health insurance options

Employee Assistance Program (EAP) for你

BEN U corporate university

Job summary

Bendigo Bank is seeking a Home Lending Specialist (Customer Relationship Manager) in Gisborne to guide customers through the lending journey and build lasting relationships. You will manage lending leads, assess needs, and ensure positive lending outcomes for individuals and small businesses.

This role emphasizes customer service excellence, regulatory knowledge, and community engagement, offering on‑the‑job training and career growth within a community‑focused bank.

Qualifications

• Extensive experience in customer service or sales.
• Strong knowledge of lending products and regulations.
• Ability to build relationships with customers and colleagues.
• Strong credit analysis skills.
• Experience with small business offerings.
• Consumer lending experience essential.

Responsibilities

• Build a pipeline of lending leads and nurture them through the journey.
• Guide customers through the lending process to ensure positive outcomes.
• Apply credit analysis expertise to assess needs and risks.
• Foster strong community relationships with the branch and manager.
• Engage in lifelong learning with on-the-job training and development.
• Support customers and communities while delivering lending outcomes.

Skills

Customer service

Sales

Lending products knowledge

Credit analysis

Relationship building

Job description

Bendigo Bank is seeking a Home Lending Specialist (Customer Relationship Manager) in Gisborne to guide customers through the lending journey and build lasting relationships. You will manage lending leads, assess needs, and ensure positive lending outcomes for individuals and small businesses.

This role emphasizes customer service excellence, regulatory knowledge, and community engagement, offering on‑the‑job training and career growth within a community‑focused bank.