Home Care Worker - Hunter Home Care

UPA External; Nelson Bay; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Wellness program

Employee Assistance Program

Retention bonus

Flexible working arrangements

Education opportunities

Job summary

UPA NSW is seeking a Home Care Employee to deliver person-centred, compassionate care in the community under the direction of the Home Care Manager. Permanent and/or casual positions are available, offering flexible shifts and opportunities to make a real difference in clients' lives.

You will assist with personal care, domestic tasks, transportation, and respite support, while maintaining privacy and dignity, reporting incidents, and using your certificate in support work.

Qualifications

• Certificate III in Individual Support or working towards it.
• Ability to provide person-centred care with compassion and empathy.
• Understanding of Consumer Directed Care principles.
• Excellent communication skills and a current First Aid certificate.

Responsibilities

• Assist in delivering individualised care under the Home Care Manager.
• Support activities of daily living per the Care Plan (personal care, domestic tasks, social support, transport, respite).
• Maintain privacy and dignity, and build professional relationships.
• Respond to emergencies with first aid within home care duties.
• Record written care notes and report incidents or hazards.
• Collaborate to implement control measures with the Home Care Manager.

Skills

Compassion

Excellent communication

Autonomy

Team player

Technology literacy

Education

Certificate III in Individual Support

Job description

HOME CARE EMPLOYEE

The Organisation

The United Protestant Association of NSW Limited (“UPA”) is a values-driven non-profit care organisation serving local communities throughout NSW, with a vision of always ensuring we have “our people by our side”. With a staff compliment of 1400 and a turnover in excess of $100M, UPA is a non-profit Company limited by guarantee.

Our services include: -

• Residential Aged Care
• Home Care Services
• Retirement Villages

The Opportunity

We are looking for a Home Care Employee to provide individualised, flexible and innovative quality care & services to consumers in the community. Permanent &/or Casual position/s available.

Duties will include (but not limited to): -

• Assisting in the provision of individualised care - using the consumer directed care approach for our Consumers under the direction of the Home Care Manager or designated Coordinator;
• Assisting Consumers with activities of daily living according to assessed needs and goals as specified in their Care Plan, such as: personal care; domestic assistance; social and emotional support; transportation; respite for carer/family members;
• Ensuring privacy, confidentiality and dignity of consumers and maintain professional working relationship at all times;
• Responding to emergency situations using first aid within the responsibilities of a Home Care Employee;
• Reporting and maintaining appropriate written records regarding consumer care;
• Reporting of any Incidents and Hazards identified during your working day and working with the Home Care Manager to implement control measures

What you bring

• A Certificate III in Individual Support (or working towards)
• The ability to provide a wide range of person-centred care duties
• An understanding of the Consumer Directed Care and Person-Centred Care principles
• Care skills that are driven by compassionand empathy
• Experience in Aged Care desirable
• Current First Aid Certificate (or willingness to obtain)
• Excellent communication skills
• Hold a current Australian Driver’s Licence
• A registered and comprehensively insured motor vehicle and willingness to use for consumer services
• Team player who is highly motivatedand ability to work autonomously
• Confidence in use of technology
• Availability to work various shifts across various days

Benefits and perks

• Competitive remuneration including eligibility for not-for-profit salary packaging options for permanent employees (up to $15,900 living expenses and $2,650 entertainment benefits, tax free)
• Access to a Wellness Program
• Employee Assistance Program
• Up to $500 retention bonus for permanent appointments
• Platinum Member of the Australian College of Nursing
• Supportive and friendly work environment
• Work/life balance and flexible working arrangements available
• Workplace education and support provided
• Opportunity to make a real difference to your community and the lives of those in need

Pre-employment screening

The successful candidate is required to have completed/have a willingness to undertake the following:-

• Vaccinated in accordance with UPA’s Immunisation and Vaccination Policy. (including proof of the required doses of a TGA approved COVID-19 vaccine and annual influenza)
• Undertake a National Criminal History Check
• Pre-Employment Medical Assessment

Appointment is subject to satisfactory of all pre-employment checks.

To find out more about UPA of NSW, we invite you to visit our website at www.upa.org.au.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the UPA’s Talent Team at [e-mail].

Advertised: 01 Oct 2026 AUS Eastern Standard Time
Applications close: 01 Nov 2026 AUS Eastern Daylight Time