Home Care Services Manager

Sunraysia Residential Services Inc; Mildura; On-site; AUD 80,000 - 110,000; Full time

Job summary

Sunraysia Residential Services Inc seeks a Home Care Services Manager in Mildura to lead and expand our home care offerings, including cleaning and meal services, ensuring high-quality supports for participants.

The role involves coordinating complex staff rosters, managing workforce and budget, and building strong relationships with participants, families and staff to identify growth opportunities and improve outcomes.

Qualifications

• Experience managing service delivery teams and operational programs.
• Strong rostering, scheduling and workforce coordination skills.
• Excellent communication and stakeholder engagement abilities.
• Proven problem-solving and decision-making capability.
• A commitment to quality customer service and participant outcomes.

Responsibilities

• Lead and grow home care service delivery.
• Manage complex staff rostering and workforce coordination.
• Ensure services delivered efficiently, safely and within budget.
• Build strong relationships with participants, families and staff.
• Identify opportunities for service improvement and growth.
• Support positive participant outcomes through high-quality service provision.
• Lead a committed team and foster a positive workplace culture.

Skills

Rostering

Workforce coordination

Leadership

Communication

Job description

Home Care Services Manager -(Flexible | Part-Time or Full-Time Available)

About the Role

As Home Care Services Manager, you will develop and expand a range of home care services, including cleaning, meal services, ensuring participants receive quality reliable supports.

You willbe responsible for:

Leading and growing our home care service delivery

Managing complex staff rostering and workforce coordination

Ensuring services are delivered efficiently, safely and within budget

Building strong relationships with participants,familiesand staff

Identifyingopportunities for service improvement and growth

Supporting positive participant outcomes through high-quality service provision

Leading a committed team and fostering a positive workplace culture

About You

The successful applicant will be anorganised,proactiveandsolutions-focused leader who thrives in a fast-paced environment.

You will bring:

Experience managing service delivery teams and operational programs

Strong rostering,schedulingand workforce coordination skills

Excellent communication and stakeholder engagement abilities

Proven problem-solving and decision-making capability

A commitment to quality customer service and participant outcomes

The ability to manage competing priorities whilemaintainingattention to detail

Why Join SRS?

At SRS,you'llbe part of anorganisationcommitted to improving the lives ofelderlypeople, and those living withdisabilityacross our community.You'llhave the opportunity to lead a growing service, work with a supportive leadership team, and make a lasting impact on the lives of thosepeoplewe support.