Home Care Scheduler & Coordinator (Part-Time)

Uniting AgeWell Limited; Greater Bendigo; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Above-award hourly rates

Salary packaging benefits up to $15,9

Annual leave loading

Career development and training

Employee Assistance Program available

Enhanced parental leave options

Opportunities across Victoria andTas

Not-for-profit organisation

Job summary

Uniting AgeWell Bendigo is seeking a part-time Care Organiser to coordinate and schedule services for Home Care and CHSP programs. Based in our Bendigo office, you will match care staff to client needs, manage schedules, and respond to changing client requirements while delivering person-centred care.

You will work 3 weekdays per week in a busy environment, liaising with clients, families and Care Advisors to ensure continuity of care and high-quality service delivery.

Qualifications

• Experience coordinating, scheduling or rostering services within aged care, health or community services.
• Strong organisational and time management skills.
• Excellent communication and customer service skills.
• Proactive, solutions-focused approach.
• High attention to detail and accuracy in schedules and records.
• Confidence using computer systems, databases and Microsoft Office.
• Understanding of CHSP or broader aged care sector (desirable).

Responsibilities

• Coordinating and scheduling services across the Support at Home and CHSP.
• Matching care staff to client needs and availability.
• Managing service schedules and responding to changes, cancellations and urgent requests.
• Liaising with clients, families, Care Advisors and support staff to ensure continuity of care.
• Maintaining accurate client records and scheduling information.
• Responding to client and staff enquiries and providing exceptional customer service.
• Ensuring scheduling and administrative processes comply with organisational policies and funding requirements.
• Working collaboratively with the broader Home Care team to support efficient service delivery.

Skills

Coordination

Scheduling

Aged care experience

Customer service

Tools

MS Office

Databases

Job description

Uniting AgeWell Bendigo is seeking a part-time Care Organiser to coordinate and schedule services for Home Care and CHSP programs. Based in our Bendigo office, you will match care staff to client needs, manage schedules, and respond to changing client requirements while delivering person-centred care.

You will work 3 weekdays per week in a busy environment, liaising with clients, families and Care Advisors to ensure continuity of care and high-quality service delivery.