Home Care Partner - Coordinate & Support Clients

Mounties Group; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Onsite parking

Discounted fitness & swim centre

Training and development opportunities

Job summary

Mounties Care Home is seeking a dedicated Care Partner to join our team at Mount Pritchard on a full-time basis. You will work with clients to help them stay independent at home and in the community, coordinating care and services while leading a team of carers to ensure quality delivery.

The ideal candidate will have 2–3 years in a similar role, current police check and first aid with CPR, strong knowledge of the Aged Care sector and experience with My Aged Care, CRM systems and rostering.

Qualifications

• Minimum 2-3 years’ experience in a similar role.
• Current clear National Police Check.
• Current First Aid Certificate, including CPR.
• Demonstrated knowledge within the Aged Care sector.
• Demonstrated care coordination skills and ability to work effectively with clients, family members and services providers.
• Previous experience managing Home Care Packages.
• Experience navigating the My Aged Care Portal.
• Strong understanding of the Aged Care Quality Standards.
• NDIS knowledge desirable.
• Prior experience with CRM and electronic rostering system.
• Proficient computer skills, including Microsoft Office.
• Effective verbal and written communication skills.
• Excellent time management skills, with the ability to multitask.
• Positive and professional can-do attitude.

Responsibilities

• Develop and coordinate client care plans
• Prepare individual client budgets
• Assist clients to access My Aged Care
• Visit our clients in the community
• Meeting with potential client leads and ‘signing them up’ to our services
• Participate in the after hours on-call roster arrangement
• Maintaining consistency and continuity in the clients care regime
• Liaise with staff, clients, clients family and Healthcare providers where required
• Maintenance of client confidentiality

Skills

Care coordination

CRM systems

Electronic rostering

Microsoft Office

Verbal and written communication

Time management

Multitasking

Positive attitude

Teamwork

Customer service

Tools

CRM

Electronic rostering systems

My Aged Care Portal

Microsoft Office

Job description

Mounties Care Home is seeking a dedicated Care Partner to join our team at Mount Pritchard on a full-time basis. You will work with clients to help them stay independent at home and in the community, coordinating care and services while leading a team of carers to ensure quality delivery.

The ideal candidate will have 2–3 years in a similar role, current police check and first aid with CPR, strong knowledge of the Aged Care sector and experience with My Aged Care, CRM systems and rostering.