Care Partner - Mounties Care

Mounties Care; Melbourne; On-site; AUD 39,000 - 55,000; Part time

Job summary

Mounties Care is seeking a dedicated Care Partner to join our Dandenong office on a part-time basis (3 days per week). You will coordinate care plans, manage client budgets and assist clients to access My Aged Care, visiting clients in their home and community to ensure high-quality services.

The role requires 2–3 years in a similar position, valid First Aid and Police Check, and strong communication skills to liaise with clients, families and providers.

Qualifications

• Minimum 2–3 years’ experience in a similar role.
• Current clear National Police Check.
• Current First Aid Certificate, including CPR.
• Demonstrated knowledge within the Aged Care sector.
• Demonstrated care coordination skills and ability to work effectively with clients, family and service providers.
• Experience managing Home Care Packages.
• Experience navigating the My Aged Care Portal and understanding Aged Care Quality Standards.
• NDIS knowledge desirable; CRM and rostering system experience.
• Proficient computer skills, including Microsoft Office.
• Excellent verbal and written communication; time management and multitasking.

Responsibilities

• Develop and coordinate client care plans.
• Prepare individual client budgets.
• Assist clients to access My Aged Care.
• Visit clients in the community.
• Meet potential client leads and sign them up to our services.
• Participate in the after-hours on-call roster arrangement.
• Maintain consistency and continuity in the client care regime.
• Liaise with staff, clients, family members and healthcare providers as required.
• Maintain client confidentiality.

Skills

Care coordination

Client interaction

Communication

Time management

Multitasking

Documentation

Tools

CRM software

Electronic rostering

Microsoft Office

Job description

Dandenong, VIC

ABOUT US

Mounties Group Values are Family, Honesty, Care, Innovation, Fun, Outcome Driven and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.

Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.

We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses nationally.

ABOUT THE ROLE

Mounties Care Home care is searching for a dedicated Care Partner to join our team on a part-time (3 days per week) at our office in Dandenong.

The successful candidate will work with our clients to assist them in remaining as independent as possible in their home and community. You will coordinate the delivery of care and services to our clients and have oversight over our team of Carers ensuring that quality services are delivered.

More specifically, some of your key duties will include:

• Develop and coordinate client care plans
• Prepare individual client budgets
• Assist clients to access My Aged Care
• Visit our clients in the community
• Meeting with potential client leads and ‘signing them up’ to our services
• Participate in the after hours on-call roster arrangement
• Maintaining consistency and continuity in the clients care regime
• Liaise with staff, clients, clients family and Healthcare providers where required
• Maintenance of client confidentiality
  

ABOUT YOU

The ideal candidate must hold the following as a minimum:

• Minimum 2-3 years’ experience in a similar role
• Current clear National Police Check
• Current First Aid Certificate, including CPR
• Demonstrated knowledge within the Aged Care sector
• Demonstrated care coordination skills and ability to work effectively with clients, family members and services providers
• Previous experience managing Home Care Packages
• Experience navigating the My Aged Care Portal
  Strong understanding of the Aged Care Quality Standards
• NDIS knowledge desirable
  Prior experience with CRM and electronic rostering system
• Proficient computer skills, including Microsoft Office
• Effective verbal and written communication skills
• Excellent time management skills, with the ability to multitask
• Positive and professional can-do attitude
  

If you’re passionate about making a positive difference and supporting the lives of those around us, we want to hear from you!