Higher Education Product Trainer — Drive Adoption & Outcomes

TechnologyOne; North Shore; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary package

Employee share plan

Award-winning culture

Flexible hours

Free gym membership

Volunteer leave (2.5 days)

Complimentary breakfast and coffee on‑

Career growth opportunities

Job summary

TechnologyOne is seeking a Product Trainer to create exceptional learning experiences and enable customers and internal teams to adopt our SaaS solutions. You will design, deliver and continuously improve practical training that translates Higher Education processes into confident university usage.

You will collaborate with Product and Customer success teams, build role-based outcomes, and leverage modern learning technologies to maximise product adoption and measurable business impact across

Qualifications

• Formal qualification in Training and Assessment or Learning Design.
• Experience designing and delivering training for Higher Education or SaaS products.

Responsibilities

• Designing and delivering engaging learning experiences across TechnologyOne products.
• Partner with Product teams to develop training aligned to new and existing functionality.
• Translating Higher Education business processes and customer needs into practical, learner-centred training experiences.
• Developing learning content reflecting real university operations and enabling learners to apply knowledge in authentic workplace situations.
• Configure and maintain training environments using realistic data and scenarios.
• Reviewing learner feedback, training outcomes and adoption insights to continuously improve learning effectiveness.
• Supporting product releases and business initiatives through the development of learning assets, resources and enablement materials.
• Contributing to the evolution of our digital-first learning strategy, leveraging modern learning technologies, tools and methodologies to enhance learner engagement and outcomes.
• Demonstrated experience working within the Higher Education sector, with an understanding of university business processes and operations.

Skills

Learning design

Facilitation

Stakeholder management

Communication

HE/University knowledge

ERP/Enterprise software

Training delivery

SaaS product training

Hands-on with systems

Education

Training and Assessment qualification

Learning Design qualification

Tools

LMS

Job description

TechnologyOne is seeking a Product Trainer to create exceptional learning experiences and enable customers and internal teams to adopt our SaaS solutions. You will design, deliver and continuously improve practical training that translates Higher Education processes into confident university usage.

You will collaborate with Product and Customer success teams, build role-based outcomes, and leverage modern learning technologies to maximise product adoption and measurable business impact across