Heavy Vehicle Service Concierge

Big Chief Hire; Gold Coast City; Vor Ort; AUD 60.000 - 75.000; Vollzeit

Zusammenfassung

Northeast Auto Group in Ormeau is seeking a Heavy Vehicle Service Advisor who excels in customer service and communication. You will manage bookings, communicate with customers throughout service or repair, handle invoicing and vehicle collection, and support the service team in all customer-facing duties.

Join a long-standing, family-valued automotive group delivering a high-quality customer experience across multiple business units.

Qualifikationen

• Customer service experience required.
• Strong communication and interpersonal skills.
• Ability to explain the value of services and repairs.

Aufgaben

• Maintain customer bookings calendar and keep it up to date.
• Check-in customers.
• Facilitate communication between service team and customers.
• Support service team with customer-facing tasks.
• Answer phones and emails.

Kenntnisse

Customer service

Communication

Interpersonal skills

Computer skills

Driver’s license

Tools

DMS system

Jobbeschreibung

Northeast Auto Group in Ormeau is seeking a Heavy Vehicle Service Advisor who excels in customer service and communication. You will manage bookings, communicate with customers throughout service or repair, handle invoicing and vehicle collection, and support the service team in all customer-facing duties.

Join a long-standing, family-valued automotive group delivering a high-quality customer experience across multiple business units.