Heavy Vehicle Parts Interpreter – Customer-Focused

Bapcor Limited; Caboolture; On-site; AUD 55,000 - 75,000; Full time

Job summary

Truckline in Caboolture is seeking an enthusiastic and customer-focused Parts Interpreter to join our team. You’ll help customers identify and source the right parts to keep vehicles on the road, while working with a supportive team in a fast-paced environment.

You will build strong customer relationships, provide accurate quotations, and collaborate with warehouse staff to ensure timely order fulfilment, with a focus on delivering exceptional service.

Qualifications

• Experience in building relationships with customers
• Strong communication and problem solving skills
• Ability to deliver outstanding customer service
• Organised, reliable and self-motivated
• Thrives in a busy team environment
• Willingness to learn and grow product knowledge

Responsibilities

• Interpret and identify heavy vehicle parts requirements
• Provide exceptional service to trade, fleet and workshop customers
• Process customer orders accurately and efficiently
• Prepare quotations and follow up sales opportunities
• Maintain and develop strong customer relationships
• Work closely with warehouse and branch teams to ensure timely order fulfilment
• Assist with inventory enquiries and stock availability
• Contribute to achieving branch sales and service targets

Skills

Relationship building

Communication

Problem solving

Customer service

Organisation

Teamwork

Learning mindset

Job description

Truckline in Caboolture is seeking an enthusiastic and customer-focused Parts Interpreter to join our team. You’ll help customers identify and source the right parts to keep vehicles on the road, while working with a supportive team in a fast-paced environment.

You will build strong customer relationships, provide accurate quotations, and collaborate with warehouse staff to ensure timely order fulfilment, with a focus on delivering exceptional service.