Hearing Care Concierge & Sales Specialist

Amplifon Springboard; Fairfield; On-site; AUD 45,000 - 60,000; Full time

Job summary

Amplifon Springboard is seeking a Client Advisor to join our local retail store. You will be the first point of contact for customers, greet new clients, and manage front desk duties while supporting our audiologists with exceptional service.

You will handle sales inquiries, contribute to the store's success, and coordinate with the sales team and clinic to deliver accurate information and great customer experiences.

Qualifications

• Customer-focused with dedication to service.
• Experience assisting customers and handling inquiries.
• Ability to work with minimal supervision and take ownership.

Responsibilities

• Handle customers at the front desk and greet new customers.
• Handle sales inquiries and contribute to store success.
• Be the first point of contact for the store and manage calls.
• Provide customers with required information.
• Represent Amplifon values in customer interactions.
• Create customer satisfaction by building relationships and quality service.
• Assist revenue generation in the clinic.
• Canvass for business opportunities.
• Participate in promotional activities and outreach programs.
• Coordinate with sales team and audiologists.

Skills

Customer service

Sales

Adaptable

Strong communication

Tools

Outlook

Teams

OneDrive

Job description

Amplifon Springboard is seeking a Client Advisor to join our local retail store. You will be the first point of contact for customers, greet new clients, and manage front desk duties while supporting our audiologists with exceptional service.

You will handle sales inquiries, contribute to the store's success, and coordinate with the sales team and clinic to deliver accurate information and great customer experiences.