Healthcare Warehouse Operations Leader

Toll Group; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Toll Group in Sydney is seeking an Operations Manager to lead our healthcare team at Eastern Creek, ensuring daily warehousing and distribution activities are performed safely, accurately and in regulatory compliance. This hands-on leadership role directly influences operational performance, customer relationships, people leadership and financial outcomes.

Reporting to the DC Manager, you will drive service performance, develop your team, manage customer relationships, and pursue continuous

Qualifications

• Strong experience leading logistics or supply chain operations, healthcare knowledge a bonus.
• Knowledge of ISO standards – preferable.
• Thorough understanding of warehousing and management systems & ERP (SAP) experience.
• As the most senior operational person on site, the ability to dissect and solve operational issues as they arise.
• Experience driving KPI performance and service delivery outcomes.
• Proven leadership capability with experience managing and developing large teams.
• Excellent stakeholder management and customer relationship skills.
• The ability to identify opportunities, improve processes and deliver operational efficiencies.

Responsibilities

• Manage Day to Day operations, and associated duties, using experience and organisation to ensure there are adequate resources to meet agreed objectives.
• Manage and develop operational teams, creating a culture of accountability, engagement and continuous improvement.
• Build and maintain strong relationships with customers and key stakeholders.
• Drive KPI achievement, including maintaining industry-leading service levels and on-time delivery performance.
• Ensure compliance with Chain of Responsibility, HSE requirements and all relevant legislation.
• Maintain strict adherence to TGA, ISO Standards, and Poisons Licence requirements.
• Lead continuous improvement initiatives that enhance productivity, profitability and customer outcomes.
• Coach, mentor and develop future leaders within the business.

Skills

Logistics leadership

Operations management

KPI management

Stakeholder management

People development

Tools

SAP

Job description

Toll Group in Sydney is seeking an Operations Manager to lead our healthcare team at Eastern Creek, ensuring daily warehousing and distribution activities are performed safely, accurately and in regulatory compliance. This hands-on leadership role directly influences operational performance, customer relationships, people leadership and financial outcomes.

Reporting to the DC Manager, you will drive service performance, develop your team, manage customer relationships, and pursue continuous