Healthcare IT Implementation Specialist

Altera Healthcare It (Singapore) Pte. Ltd.; Adelaide; Hybrid; AUD 120,000 - 160,000; Full time

Job summary

Altera Digital Health is seeking an Expert Implementation Consultant to deliver end-to-end healthcare technology implementations across clinical and operational domains. You will configure systems, lead client workshops, and support go-live activities, drawing on clinical experience to optimize workflows.

The role is client-facing, delivery-focused, and aligned with regional Professional Services leadership. Hybrid work with occasional travel, based in Singapore or Adelaide.

Qualifications

• Minimum 5+ years (ideally 7–8+ years) clinical experience in a hospital environment.
• Background as a clinician (e.g. nurse, pharmacist, allied health professional, or similar generalist hospital experience).
• Strong communication and stakeholder engagement skills with the ability to work professionally in client-facing environments.

Responsibilities

• Deliver end-to-end implementation activities in line with Altera’s implementation methodology.
• Configure systems and support solution deployment across multiple clinical and operational domains.
• Participate in client workshops, discovery sessions, and solution design discussions.
• Provide go-live and activation support as required.
• Apply strong clinical or hospital-based experience to advise on workflow design and optimisation.
• Translate customer requirements into practical system configurations and solutions.
• Support issue resolution and escalation during implementation phases.
• Set clear expectations with clients throughout the project lifecycle.
• Act as a trusted advisor to clinical, operational, and technical stakeholders.
• Lead and support client-facing sessions requiring strong communication and professional presence.
• Collaborate with internal delivery teams to ensure alignment across project phases.
• Execute assigned project tasks to agreed scope, timelines, and quality standards.
• Identify risks, issues, and dependencies, escalating where appropriate.
• Contribute to continuous improvement of implementation processes and methodologies.
• Provide feedback to internal teams on product and delivery enhancements.

Skills

Clinical experience

Clinician background

Communication skills

Stakeholder engagement

Hospital cross-department experience

Learning ability

Job description

Altera Digital Health is seeking an Expert Implementation Consultant to deliver end-to-end healthcare technology implementations across clinical and operational domains. You will configure systems, lead client workshops, and support go-live activities, drawing on clinical experience to optimize workflows.

The role is client-facing, delivery-focused, and aligned with regional Professional Services leadership. Hybrid work with occasional travel, based in Singapore or Adelaide.