Healthcare Clinic Admin & Front Desk Lead – Bunbury

Sonic HealthPlus; Bunbury; Presencial; AUD 60 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flare benefits platform

Novated leasing

Fitness Passport

Employee Assistance Program (EAP)

Career development

Supportive team culture

Diversity commitment

Resumo da oferta

Sonic HealthPlus Bunbury Clinic is seeking a motivated Clinic Administration Officer to join our busy team full-time. You will coordinate appointments, support administrative processes and ensure a welcoming experience for clients and patients.

Reporting to the Practice Manager, you will manage reception, handle enquiries, process bookings, and assist with health assessments and documentation while upholding privacy standards.

Qualificações

• Strong administration skills with excellent attention to detail and accuracy.
• Excellent customer service and interpersonal skills, with the ability to communicate effectively with clients and team members.
• Ability to manage competing priorities and work effectively in a fast-paced environment.
• A proactive approach with strong organisational skills and the ability to work both independently and as part of a team.
• Commitment to maintaining confidentiality, professionalism and high standards of service.
• Good computer skills and confidence learning new systems and processes.

Responsabilidades

• Providing professional and friendly reception support to clients, patients and visitors.
• Managing appointment bookings, client enquiries and general clinic correspondence.
• Processing medical bookings and supporting the coordination of health assessments and medical services.
• Administering health questionnaires and ensuring accurate documentation is maintained.
• Managing results, reports and confidential medical information in accordance with privacy requirements.
• Completing data entry and maintaining accurate client records.
• Processing invoices and supporting general administrative functions.
• Assisting the Practice Manager and wider clinic team with day-to-day operational requirements.
• Ensuring a positive client experience through exceptional customer service and effective communication.
• Working collaboratively with healthcare professionals and administration colleagues to support efficient clinic operations.

Conhecimentos

Administration

Customer service

Communication

Organisational skills

Ferramentas

Practice management software

Descrição da oferta de emprego

Sonic HealthPlus Bunbury Clinic is seeking a motivated Clinic Administration Officer to join our busy team full-time. You will coordinate appointments, support administrative processes and ensure a welcoming experience for clients and patients.

Reporting to the Practice Manager, you will manage reception, handle enquiries, process bookings, and assist with health assessments and documentation while upholding privacy standards.