Health Records Scanning Officer

Mater Group; Rockhampton Regional; On-site; AUD 44,000 - 51,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Not-for-profit benefits

Staff benefits

Job summary

Mater Private Hospital Rockhampton is seeking a dedicated Health Records Scanning Officer to join our Medical Records team on a full-time, maximum-term contract (38 hours per week) from August 2026 to February 2028. The role focuses on digitising health information accurately and securely within Mater’s electronic records system.

You will scan, verify and manage patient records, maintain data integrity, and collaborate with clinical teams to ensure timely access to information while upholding

Qualifications

• Experience in high-volume document management or scanning environments.
• Hospital or healthcare administration experience is preferred.
• Strong attention to detail and data accuracy.

Responsibilities

• Prepare, scan, and quality-check health records into electronic systems.
• Manage high-volume documentation including patient records and clinical correspondence.
• Track, batch and organise documents through scanning workflow.
• Verify patient and encounter information to maintain data accuracy.
• Conduct quality assurance to ensure scanned docs are complete and compliant.
• Support retrieval, tracking and retention of health records.
• Prioritise workloads to meet operational requirements.
• Maintain confidentiality and privacy policies.
• Collaborate with clinical and coding teams to ensure timely access to information.
• Support continuous improvement in Medical Records operations.

Skills

Document management

Data accuracy

High-volume handling

Confidentiality

Tools

Electronic records system

Job description

Mater Private Hospital Rockhampton is seeking a dedicated and detail-oriented Health Records Scanning Officer to join our Medical Records team in a full-time, maximum-term contract position (38 hours per week) from August 2026 to February 2028.

This is an exciting opportunity to play a vital role in supporting patient care by ensuring health information is accurately digitised, securely managed, and readily available within Mater’s digital health record system. Working within a collaborative healthcare environment, you'll contribute to the efficient management of clinical information that supports quality care across the hospital.

Salary range: $32.02 - $37.35 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

About the role

Mater Private Hospital Rockhampton is seeking a dedicated and detail-oriented Health Records Scanning Officer to join our Medical Records team in a full-time, maximum-term contract position (38 hours per week) from August 2026 to February 2028.

This is an exciting opportunity to play a vital role in supporting patient care by ensuring health information is accurately digitised, securely managed, and readily available within Mater’s digital health record system. Working within a collaborative healthcare environment, you'll contribute to the efficient management of clinical information that supports quality care across the hospital.

Salary range: $32.02 - $37.35 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you’ll be doing

As a key member of the Health Records team, you will support the accurate and timely processing of patient information through a range of document management activities.

You will:

• Prepare, scan, quality check and process physical and digital health records into Mater's electronic record systems
• Manage high-volume documentation, including patient records, referrals and clinical correspondence
• Receive, track, batch and organise documents throughout the scanning workflow
• Verify patient and encounter information to maintain data accuracy and record integrity
• Conduct quality assurance checks to ensure scanned documentation is complete and compliant
• Assist with document retrieval, record tracking and health record retention activities
• Prioritise workloads to meet operational requirements and service delivery expectations
• Maintain strict confidentiality and adhere to privacy and health information management policies
• Collaborate with clinical, administrative and clinical coding teams to support timely access to patient information
• Contribute to continuous improvement initiatives and support broader Medical Records operations as required

About you

You are a highly organised and reliable administration professional who thrives in a fast-paced environment and takes pride in producing accurate, high-quality work. You understand the importance of confidentiality and enjoy working as part of a team that supports essential healthcare services.

To be successful in this role, you will have:

• Previous experience in high-volume document management, records administration or scanning environments
• Administration experience within a hospital, healthcare or medical setting (highly regarded)
• Strong attention to detail and a commitment to data accuracy
• Excellent organisational skills with the ability to manage competing priorities
• Experience working with electronic records or document management systems
• Strong computer literacy and confidence working across multiple systems
• Well-developed communication and interpersonal skills
• A proactive approach to problem-solving and continuous improvement
• The ability to work independently while contributing positively to a collaborative team environment
• A commitment to maintaining privacy, confidentiality and compliance standards

Why join us?

Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take-home pay
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Applications close Wednesday 30th September 2026 – please note, we may contact applicants prior to the closing date.

Direct applications only

— we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities.Visit our Reconciliation webpage .

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.