Health Records Scanning Officer

Mater Health Services; Rockhampton Regional; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Career growth opportunities

Professional development and learning

Generous salary packaging

Health and wellbeing support

Fitness Passport access

Discounted parking

Supportive culture

Job summary

Mater Private Hospital Rockhampton is seeking a Health Records Scanning Officer to join the Medical Records team in a full-time, maximum-term contract (38 hours per week) from August 2026 to February 2028. The role ensures accurate digitisation and secure management of health information within Mater’s digital health record system.

You will prepare, scan, and quality-check records, manage high-volume documentation, verify data for accuracy, and collaborate with clinical teams to support timely

Qualifications

• Experience in high-volume records management in a healthcare setting.
• Experience with electronic health record systems is preferred.
• Strong attention to detail and data integrity.
• Ability to work in a fast-paced hospital environment.
• Commitment to confidentiality and privacy principles.

Responsibilities

• Prepare, scan, and quality-check health records into electronic systems.
• Manage high-volume patient records, referrals and clinical correspondence.
• Receive, track, batch and organise documents throughout the scanning workflow.
• Verify patient and encounter data for accuracy and record integrity.
• Conduct quality assurance checks to ensure completeness and compliance.
• Assist with document retrieval and record retention activities.
• Prioritise workloads to meet operational requirements and service delivery expectations.
• Maintain confidentiality and adhere to privacy policies.
• Collaborate with clinical, administrative and coding teams to support timely access to patient information.
• Contribute to continuous improvement initiatives within Medical Records operations.

Skills

High-volume docs

Healthcare admin

Scanning/digitisation

Data accuracy

Privacy compliance

Multi-system literacy

Job description

Job no: 505967
Work type: Permanent
Location: Rockhampton
Categories: Administration

About the role

Mater Private Hospital Rockhampton is seeking a dedicated and detail-oriented Health Records Scanning Officer to join our Medical Records team in a full-time, maximum-term contract position (38 hours per week) from August 2026 to February 2028.

This is an exciting opportunity to play a vital role in supporting patient care by ensuring health information is accurately digitised, securely managed, and readily available within Mater’s digital health record system. Working within a collaborative healthcare environment, you'll contribute to the efficient management of clinical information that supports quality care across the hospital.

As a key member of the Health Records team, you will support the accurate and timely processing of patient information through a range of document management activities.

You will:

• Prepare, scan, quality check and process physical and digital health records into Mater's electronic record systems
• Manage high-volume documentation, including patient records, referrals and clinical correspondence
• Receive, track, batch and organise documents throughout the scanning workflow
• Verify patient and encounter information to maintain data accuracy and record integrity
• Conduct quality assurance checks to ensure scanned documentation is complete and compliant
• Assist with document retrieval, record tracking and health record retention activities
• Prioritise workloads to meet operational requirements and service delivery expectations
• Maintain strict confidentiality and adhere to privacy and health information management policies
• Collaborate with clinical, administrative and clinical coding teams to support timely access to patient information
• Contribute to continuous improvement initiatives and support broader Medical Records operations as required

About you

You are a highly organised and reliable administration professional who thrives in a fast‑paced environment and takes pride in producing accurate, high‑quality work. You understand the importance of confidentiality and enjoy working as part of a team that supports essential healthcare services.

To be successful in this role, you will have:

• Previous experience in high-volume document management, records administration or scanning environments
• Administration experience within a hospital, healthcare or medical setting (highly regarded)
• Strong attention to detail and a commitment to data accuracy
• Excellent organisational skills with the ability to manage competing priorities
• Experience working with electronic records or document management systems
• Strong computer literacy and confidence working across multiple systems
• Well‑developed communication and interpersonal skills
• A proactive approach to problem‑solving and continuous improvement
• The ability to work independently while contributing positively to a collaborative team environment
• A commitment to maintaining privacy, confidentiality and compliance standards

Mater is Queensland’s largest not‑for‑profit network of public and private hospitals and healthcare services, bringing together world‑class expertise across healthcare , education , fundraising & philanthropy and research . With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values‑driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take‑home pay
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Wednesday 30th September 2026

All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Advertised: 03 Sep 2026 E. Australia Standard Time
Applications close: 30 Sep 2026 E. Australia Standard Time