Health Club Programs Lead for Growth & Member Experience

Darebin City Council; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Supportive team environment

Professional development opportunities

Collaborative workplace values

Opportunity to make a real difference

Job summary

Darebin City Council is seeking a dynamic fitness leader to join Reservoir Leisure Centre in Melbourne. You will lead a team of gym instructors, personal trainers, and reformer Pilates instructors, and drive high-quality, safe health club programs that engage members and improve outcomes.

As part of our organisational redesign, you will shape programs across gym, PT, Rezfit and reformer Pilates, monitor participation and budgets, and foster a welcoming club culture.

Qualifications

• Energetic and enthusiastic, with a passion for creating positive member experiences.
• Proactive and innovative, bringing ideas to improve engagement and retention.
• Strong leadership, communication and relationship-building skills.
• Excellent time management and organisational abilities to balance priorities.
• Sound knowledge of health and fitness operations including gym, PT and reformer Pilates.

Responsibilities

• Lead and support a team of gym instructors, personal trainers and reformer Pilates instructors.
• Drive delivery of high-quality, safe and inclusive health club programs and services.
• Develop and motivate staff to achieve exceptional member experiences and outcomes.
• Monitor program performance, participation and budget targets to support business growth.
• Build strong relationships with members and contribute to a welcoming club culture.

Skills

Leadership

People management

Communication

Relationship building

Time management

Fitness operations

Job description

Darebin City Council is seeking a dynamic fitness leader to join Reservoir Leisure Centre in Melbourne. You will lead a team of gym instructors, personal trainers, and reformer Pilates instructors, and drive high-quality, safe health club programs that engage members and improve outcomes.

As part of our organisational redesign, you will shape programs across gym, PT, Rezfit and reformer Pilates, monitor participation and budgets, and foster a welcoming club culture.